Baita Resch — Restaurant in Cortina d'Ampezzo

We saw this was a family run mountain eatery with great views, easy parking and good menu, so drove up 30mts from Cortina for a meal (albeit late around 3,30pm) as on google it shows open. When we got there, were told their lunch service was over and they could hive us nothing at all. After we shared that we nearly spent an hour getting to them, they offered some toast (which they said was cheese, ham and tomato). When we got it, found there was no ham in it at all. English was a challenge for them so we didn’t go back to them to ask/share about it. The views from there of the Dolomites was good and parking right at their door. The ambience and decor of the place felt nice. They told us that while google says they are open, actually they are only open for drinks. And would try and get that corrected so others (believe it happens all the time) don’t make the effort to drive up and get disappointed...

One of the worst restaurant experiences I’ve ever had. The food itself was okay—small portions but decent quality—but the service was truly appalling.

When we arrived, the waitresses laughed and sniggered rather than greeting us professionally. They were warm and attentive only to people they already knew, but dismissive and unprofessional to everyone else. Their attire didn’t look professional, and their behavior was even worse.

Menus were thrown onto the table without explanation, food was dropped down carelessly, and they made no effort to describe the dishes. Throughout the meal they shouted across the restaurant and even at guests. When walk-ins arrived without a reservation, they rolled their eyes and treated them rudely.

Overall, the incompetence, lack of courtesy, and unprofessional attitude made this one of the worst dining experiences I’ve ever had. I will...

Absolutely beautiful views, but in high season don’t expect a seat outside without reservations. Would definitely book ahead for that experience. We sat indoors and the experience was much dimmer. Service was so-so. And to top it off, my daughter and I both got food poisoning (intense vomiting, diarrhea) after eating the lentil soup (the soup of the day August 16). Other members of our party were not affected.

We eat lentils regularly (it’s my daughters very favorite food) and the restaurant responded to this review by suggesting that we experienced some minor flatulence and that it was impossible their dish led to food poisoning. I’m not sure why it’s hard to accept the possibility that this was our experience. We got sick immediately after consuming it. Perhaps the food...