Bar Colle Betta — Restaurant in Gressoney-La-Trinité

The restaurant was shut, so we ended up at this cafeteria. They served frozen pizza five minutes after we ordered it, and the focaccia showed up late—even though all they had to do was nuke it in the microwave. The waiter? Totally unprofessional. Rude to both the staff and me. He even told the cashier to make the ‘sciura’ pay—FYI, Milanese term for “old lady”.

The young waitress was super nice and kept apologizing, probably embarrassed by how unprofessional and invasive her boss (I’m guessing that’s who the waiter was) was acting.

Update: Changing my last comment to respond to the owner below. The pizza served that day wasn’t from the restaurant and looked nothing like the ones in the pics. 10 other people at the table were conveying the same.

With regards to your “big city guy” lecture, let me reassure that like 90% of skiers in MonteRosa, I’m from the city, and calling a 30-year-old “sciura” is straight-up mocking, period. This whole misunderstanding seems to be on the owner. But seriously, no professional place would ever call a customer—especially not a younger one—“sciura” to their face unless they were trying to be rude. I call my mom “sciura” when she’s getting on my nerves, or I hear the baker in Porta Venezia trash-talking customers with the same word. It’s unprofessional, and no other bar, café, restaurant, or hotel I’ve been to in the region would ever act like...

We skied in this resort twice now but this was our first visit to Bar Colle Betta. We queued and ordered drinks and cake downstairs but we wanted couple of pizzas and since it was busy downstairs our kids found a table upstairs. We were also told we need to buy pizza upstairs so we brought already served drinks upstairs and got our pizza after considerable wait with tea arriving after - about 15min wait. We were surprised to pay 2 euros each ( group of 7) for service. I wish they mentioned this when we were arrived, place was half empty and they saw us bringing cakes and drinks and knew we ordered two pizzas only but they said you pay this fee everywhere in Italy, it's to cover the cost of the paper and cutlery. Fair enough but we weren't charged this fee anywhere else on the slopes ( same paper and cutlery) . In hindsight the place upstairs was empty and there always is reason behind this! Pizza was good but we won't be coming here again as there are so many good restaurants out there with quicker service and without service charge. It would be good for three course meal if you fancy a proper...

If you’re thinking about dining at this restaurant, save yourself the frustration and go elsewhere. The service here is downright awful. From the moment you walk in, you’re either ignored or treated as if your presence is an inconvenience. The waitstaff seems more interested in chatting among themselves than actually doing their jobs. Trying to get their attention is like pulling teeth—they walk right past you without so much as a glance. After finally managing to place an order, be prepared to wait an absurd amount of time, even if the restaurant isn’t busy. When your food finally arrives, don’t expect an apology for the delay—because they won’t acknowledge it. Refills? Forget it. Any request you make feels like an impossible task for them. If you enjoy being ignored, disrespected, and waiting endlessly for mediocre food, this is the place for you. Otherwise, take your business somewhere that actually values...