The first thing you need to know is that this is not a hotel, it is a restaurant with rooms. The second thing you need to know is that if you arrive when there aren't any staff in the restaurant preparing for service, actually serving, or clearing up after service then you may not be able to check into your room. In particular, there didn’t seem to be any staff around between 4.30pm and 6.30pm, so it's best not to arrive in this time window. If you stay here with these points in mind then you shouldn't be disappointed.||||The bedrooms have been refurbished fairly recently and this has been done tastefully. We stayed in room 8, which has a little balcony at the front looking out towards the sea and a larger terrace at the side which also has sea views. The room was clean, tidy and spacious with a very good modern bathroom. We couldn't get the air conditioning to work properly as it ran at too high a temperature and we couldn’t lower it; but that might be our incompetence rather than an issue with the room||.||The minor issues we had were all forgivable though because of the fantastic location, at the edge of a lovely quiet sandy beach. We stayed here on a Saturday in late September; it was a lovely hot sunny day but there were no more than a dozen people on the beach. There are sun loungers belonging to the hotel which can be used free of charge. It was an idyllic setting.||||Breakfast was basic but it was okay.||||We only stayed one night while driving round Sicily and we based ourselves at the hotel for a day and a half. I'm not sure what else Porto Palo has to offer, but I didn't get the impression that it is much. So while this is an excellent place to stay if you want a couple of days lying on the beach, I'm not sure it’s a good base for an extended break, unless you really do just want to lie on a...
Read moreWe were a table of 7, including a toddler, and overall I have to say that our experience was very poor. We got offered water immediately and it arrived quickly - from then on it was a disaster. We had to wait at least 30 minutes to order our food. No more than 60 seconds after placing the order, I chased the waitress to ask to change a plate, as my wife changed her mind. The waitress was rude, to say the least. She actually raised her voice, said that the order had already gone to the kitchen, that it was "automatic"... wow. Going back a bit, I need to add that the table next to ours left, was turned, and the new people that sat there received their Spritz drinks, wine, water and.... starters (whilst we were still waiting for our wine, forget the food, although that table sat at least 20 minutes after e arrived). We also had to ask 3 times for the bread basket (that we were offered at the same time as the water). We then asked for a high chair for our daughter. It arrived at least 10 minutes later, but it was so, so dirty. There were crumbs other other food bits, as well as stains. We didn't manage to use it. As to the food, if you charge €23 per person for a (minimum 2 people) pasta dish with seafood, you must ensure that the dish is very good, sorry. It wasn't great (it wasn't terrible) but again, for that price, you expect something better than what we received. There was an enormous amount of olive oil in the pasta, which I don't think is acceptable. If you charge higher than average prices, you should absolutely make sure that you have enough staff, as a minimum. And in my opinion, you need to make sure also that the food is... above average. We didn't have desert, just paid and left after we finished eating. Beautiful location, we wish we could have...
Read moreI'm not one to leave reviews, especially negative ones, but my experience at this restaurant was so awful that I feel compelled to warn others: DO NOT GO HERE 😭. My partner and I ordered a pasta dish, potato salad, Sicilian salad, and the cotoletta (schnitzel). The food quality was shockingly poor, and the schnitzel was inedible. I'm not a picky eater and usually manage to finish my meals, even if they're not great. This was the first time I've ever had to return a dish. Despite politely explaining that the meat tasted off and bloody, the waiters were completely unhelpful and seemed indifferent. I ended up paying the full bill for a meal we barely touched. The service was apathetic towards both the customers and the food they served. The schnitzel, which I ordered as a main, came as a solitary, oily slab of meat, forcing me to pay extra for a side of fries. The potato salad was simply unseasoned, boiled potatoes, and the pasta was mediocre and oily. Also, the menu doesn't specify the meats or ingredients used, so be cautious! Overall, avoid this place unless you want to...
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