The management has no interest in making the stay at least tolerable, let alone comfortable. Rooms 108-109 have no wifi signal. At first we were told that there is no wifi signal because we were probably using some outdated devices. Later on, the administrator took the courtesy of restarting the router which barely helped as in an hour the signal disappeared and never appeared again. One of the reasons we'd picked this particular hotel was the wifi, as one of our family members had to work online during the stay. The solution provided by the administrator was to work from the restaurant. Later they stated that they had solved our problem, which is not the case, as absent wifi is no way a guests problem but the poor IT infrastructure investment. On Saturday morning, the next-door neighbors started smoking something right under our rooms windows. Seeing open flames burning right under the room windows did not look save at all, but as we spent the whole day outside, we didn't make any fuss about it, hoping the grilling party would have ended by the time we come back. Which did not happen. At 7 pm the flames were still burning and the awful smell of burned grease and grey smoke made it impossible to even open the window to get some fresh air into the room. Please, note that there is no air conditioning in the rooms, so it was extremely at 30 degrees. Our attempt to bring the management attention to the matter led to a frustrating argument with the administration and management. The man working at the desk is arrogant to no end, he would not let you speak nor share your worries. According to him, everything was just fine, and for some reason the smoke filling our rooms was actually our problem, as they could not "stop people from having fun". The only solution which was thrown into the face of the family with a 4-year child, was to leave at 8 pm. Which we actually did, because driving at night in the mountains seemed less dangerous than staying in a...
Read moreThe management has no interest in making the stay at least tolerable, let alone comfortable. Rooms 108-109 have no wifi signal. At first we were told that there is no wifi signal because we were probably using some outdated devices. Later on, the administrator took the courtesy of restarting the router which barely helped as in an hour the signal disappeared and never appeared again. One of the reasons we'd picked this particular hotel was the wifi, as one of our family members had to work online during the stay. The solution provided by the administrator was to work from the restaurant. Later they stated that they had solved our problem, which is not the case, as absent wifi is no way a guests problem but the poor IT infrastructure investment. On Saturday morning, the next-door neighbors started smoking something right under our rooms windows. Seeing open flames burning right under the room windows did not look save at all, but as we spent the whole day outside, we didn't make any fuss about it, hoping the grilling party would have ended by the time we come back. Which did not happen. At 7 pm the flames were still burning and the awful smell of burned grease and grey smoke made it impossible to even open the window to get some fresh air into the room. Please, note that there is no air conditioning in the rooms, so it was extremely at 30 degrees. Our attempt to bring the management attention to the matter led to a frustrating argument with the administration and management. The man working at the desk is arrogant to no end, he would not let you speak nor share your worries. According to him, everything was just fine, and for some reason the smoke filling our rooms was actually our problem, as they could not "stop people from having fun". The only solution which was thrown into the face of the family with a 4-year child, was to leave at 8 pm. Which we actually did, because driving at night in the mountains seemed less dangerous than staying in a...
Read moreWe stayed in this lovely family run place for a night’s sleep on August 12th, 2014, during our road trip from Athens, Greece to Mijas, Spain. Booked through booking.com was one of the few available near lake Como. We arrived at 22:00 were we could hardly see the surroundings.. The room was simple, had a double bed and an extra single, flat TV, window, and a very modern shower! Room was on the first floor with a set of stairs, no lift. We woke up anxious to open the window.. and there it was.. a lovely, breathtaking view and an autumn weather..! it was foggy and it was raining and you could see the calmness of the lake just a few meters away. We could really stay there forever, but we had to leave so went down to have breakfast which was included in the price. The breakfast was one of the best we ever had, with the handmade chocolate vanilla cake being so delicious! The have a bar/ light snack area with outdoor tables. Also a nice restaurant indoor and outdoor by the lake, as well as a kindergarden area. An outdoor parking is also available. It is indeed an oasis of peace, tranquillity, friendliness as said on their website. Overall a wonderful experience, not to...
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