Ristorante Pousset — Restaurant in Valtournenche

To be fair - this rating is purely on the service as we did not end up dining here. The service was poor as we got reprimanded for not "waiting for a table" - we apologised and explained that we thought it was a self service place like most other ski restaurants, which allowed guests to seat themselves before heading to the counter to order food. With the lady's permission we then head back to our table where we were given menus. A few moments later the same lady came to us with an exasperated look and told us "pls wait for us to seat you the next time, this table was already reserved. But i have found another one". Again, we apologised and asked if she'd like us to shift to another table. But she gave an impatient look. We thought that's it I mean how many times do you want your customer to apologise for a slight misunderstanding?

We are Asians so not sure if there's some unconscious racism...

Evertything is good with it, but what and why did you reduced the apple strudel souce so much? Last year it was like at least 50 grams, this year it was around 20 grams, it's like eating regular bread with rosins... very poor, I heard that it's because the owner has said that to do... Hopefully next year they will double to 100 grams of this vanilla souce...

UPDATE. The container is at least twice smaller than last year, I remember last year I was able to eat it multiple full spoons, this year you can barely get out 1-2 small tea spoons out of container. The owner response is false. Yes, the price has...

Reserve in advance.

It is a good restaurant, but they fail to control the flow of customers with an opening of new and improved gondola.

If you care about waiting in line and everybody respecting the rules, this place could get on your nerves, as they don’t provide clear rules or enforce them. You could be stuck 10 minutes with everybody just passing you.

They don’t really care if you are a loyal customer, and by loyalty I don’t mean prices or special treatment, but generally - at least acknowledging it.

Food is amazing, staff...