Good evening. First of all, I would like to thank the team, especially Mrs Jennifer, for their availability, understanding, help and professionalism overall! We highly recommend Engels Park hotel and it is only up to you to choose the right room and amenities that meet your desires! I am one of the Romanian group, mentioned by Frau Bartl…And I really wanted to give also a feedback to her comments, as they are not according to the truth.😒 Yes, we were a big group, with 20 children actually. Of all ages, from 2 to 16 years old. And, just like you, we were hotel guests, we payed and had the right to enjoy our holiday! And they were not on “Silent mode” all the time, as anyone can imagine. They are children, they talk, play, run to their rooms, etc. So, again, I am sorry and apologize if they disturbed the other clients at times. But, they were not doing it after 22 o’clock! We actually went to sleep early most of the nights, as we were there for skying! And, as I told you then, when you were shouting at our children😣, if you don’t like kids and want to be in a very silent hotel, you can go to an Adults Only. Engels Park is not an adults only hotel. But I do want to underline a very important fact! That Miss Jennifer and the owner were there at all times, and every time a client complained that the children are too noisy, they came to us and took the appropriate measures! They did the same, in our last evening, when YOU provocate the monster scandal! The evening that YOU and your supposed son in law verbally attacked our children, and almost hit one of them😡! This, without any adult present! My 6 years old son was so scared, that he was in shock! And your son in law actually used sexual language to offend and shout at our daughters! 😡😡😡 And when one of the parents of our group came up the stairs, was also your son that jumped at his throat! I was really tempted, and only out of respect for you and for our children I did not put the video online! But now I wish we had called the police, as I am sure he wouldn’t have remained unpunished! So, let me tell you, if you have a problem with minor children, you do not attack them, scary them and make sexual allusions at young girls!! You go to the hotel’s personnel and to their parents! And you solve it LIKE AN ADULT, if you claim to be one! So, at this point, who’s children do you think are less educated?!?! Our minor kids, or your over 30 son??!😒 If you have a problem with the children, you have options! We are all humans, and there is always a solution, if you act like an adult. But your son in law had no right to act the way he did, and make the damage he made to our children! 😡 So, once again, all the respect to the hotel’s team, for the way they handled the situation! Thank you and keep up the good work! We would suggest for the future to make a special room / playground for the children☺️, in order to keep them occupied in a more defined space.😊 We definitely recommend Engels...
Read moreWe had a fantastic stay at Hotel Zum Engel. We were upgraded from the Sterzl basic rooms to the Löwenegg Junior Suites. The rooms were very spacious with comfortable seating areas and a minibar fridge. The balconies were a good size and covered reasonably well from the rain. The rooms also had air conditioning which worked very well. The bathrooms were spotless and modern. The beds were large and very comfortable. The Wi-Fi worked perfectly all the time.||||The breakfast was fabulous. The dining room has great views over the hotel's garden. There was a huge selection of food including freshly squeezed orange juice, bio honey, homemade yogurts, cheese meats, breads and cakes. There was also a great tea selection.||||There is a garden which is nice to walk around with lots of seating areas (and robot lawnmowers!) The hotel has its own cafe-bar which is open from 8 am to 11 pm with indoor and outdoor patio seating.||||We didn't eat in the restaurant as the menu was limited and quite expensive.||All the staff were very helpful and friendly.||||If you visit Sterzing during the summer, you are given a guest card called the activeCARD which allows free travel on trains and buses in the South Tyrol for the duration of your stay and free entry to lots of attractions including the Gilfenklamm gorge and the South Tyrolean Museum of Archaeology.||||We were presented with chocolates when leaving which was a nice touch. I highly recommend Hotel Zum Engel and honestly cannot think of any...
Read moreWe had a fantastic stay at Hotel Zum Engel. We were upgraded from the Sterzl basic rooms to the Löwenegg Junior Suites. The rooms were very spacious with comfortable seating areas and a minibar fridge. The balconies were a good size and covered reasonably well from the rain. The rooms also had air conditioning which worked very well. The bathrooms were spotless and modern. The beds were large and very comfortable. The Wi-Fi worked perfectly all the time.||||The breakfast was fabulous. The dining room has great views over the hotel's garden. There was a huge selection of food including freshly squeezed orange juice, bio honey, homemade yogurts, cheese meats, breads and cakes. There was also a great tea selection.||||There is a garden which is nice to walk around with lots of seating areas (and robot lawnmowers!) The hotel has its own cafe-bar which is open from 8 am to 11 pm with indoor and outdoor patio seating.||||We didn't eat in the restaurant as the menu was limited and quite expensive.||All the staff were very helpful and friendly.||||If you visit Sterzing during the summer, you are given a guest card called the activeCARD which allows free travel on trains and buses in the South Tyrol for the duration of your stay and free entry to lots of attractions including the Gilfenklamm gorge and the South Tyrolean Museum of Archaeology.||||We were presented with chocolates when leaving which was a nice touch. I highly recommend Hotel Zum Engel and honestly cannot think of any...
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