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It’s Sunday and we were a group of 7 at the table, and this was, without doubt, one of the worst dining experiences I’ve ever had.
The service was shockingly bad. The food took ages to arrive, and when it finally did, it came in random installments instead of being served together. Other tables were also visibly frustrated, with wrong and mixed-up orders everywhere.
The waiters were painfully slow, inattentive, and seemed completely untrained. They didn’t know the menu, couldn’t explain even basic options like dips, and showed no initiative or professionalism.
What made it worse was their attitude: instead of acknowledging mistakes or showing concern for frustrated guests, they reacted as if customers were nothing more than cash machines.
An absolute disaster from start to finish — poor service, poor management, and zero respect for...
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The food was good, but the service was dishonest. After ordering my food, the waiter told me that the prices recently changed and the website was not up to date. He told us that each dish should be about $0.25-0.50 more than what was actually listed. Using the website's prices, our total should have come out to $41.75 (for the 8 dishes we ordered). We were charged $48. Based on what he told me, I would expect to be charged between $43.75- $45.75.
Updating a website should be instantaneous. The listed prices should always be honored. I understand wanting to make money off tourists, but you'll receive a much better tip if...
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Take away experience : .Great food wrapping. .Generous in providing service with grills, ex: pickles , hummus and garlic sauce. . Mixed grills taste amazing, seasoning and cooking (soft meat) . As well for the grilled chicken . . Salads last good.
Adding some salt to the food will be a good idea. I’m not a fan of Salt, but a bit of it in salads and hummus is good.
The ( battata harra) was not spicy as expected.
I enjoyed the authentic taste of the food. Plus the good positions was good.
Affordable prices comparing to the quality...
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