Hallab — Restaurant in Sarba

we are writing to formally complain about the service we received. On September 29, 2025 we came to Hallab store and ate outside, Kunefe, Meat pie. Since I am a Computer Science professor in the US, (Just Google me) I asked the store manager to pack three dozens Maamoul, two tins Baklawa and half kilo Jzarieyeh. Upon arriving the US, we opened the Maamoul box and to our surprise there were 8 pieces of pistachio 12 pieces of walnut and 9 pieces of date. This is bad that your employees can not count or add. We expect you to correct this incident soon. If you ignore this review, we will post it on every Hallab web site including all franchisees. It seems your employees...

I’m very disappointed with the service I received. I placed an urgent order through Toters, expecting it within 45 minutes as stated, but it never arrived. Over an hour passed, and I still didn’t get my order (Toters showed the estimated delivery time as 20–35 minutes)

When I contacted Hallab, they weren’t even sure if my order was available at the store and eventually just canceled it.

I specifically chose Hallab out of many other options because I trusted them, but this turned out to be a huge mistake. After this experience, I will never order from Hallab again.

I hope you take this feedback seriously and work on improving your reliability and communication...

Ambiance | One of my favorite Hallab Branches; this branch has relocated few miles away from their old one. Beautiful décor and interior. Parking spots are available.

Food | Hallab is my favorite Lebanese sweets outlet. Not only do they have an endless variety of both Lebanese and international sweets but they are among the leaders within the market from quality perspective. This time I have bought from this branch a box of different sweets and i have to say that this box is perfection at its best. You get to have a variety of small bites all in one box.

Service | Staff are professional and friendly. They have a big staff group to serve...