Charlie Pizza — Restaurant in Alytus

A very bad lunchtime experience. Two of the meals came out completely cold and needed to be returned. The kids pancakes were cold and then taken away and reheated which left one of the pancakes like a rock while one was eatable. And due to reheating etc this kids meal came out last - about 20 mins after ordering.

Service was good and we know it’s not their fault but something went badly wrong in the kitchen today. Worst part for me personally is the lack of offer of a reduction for having to wait for food to be prepared twice and generally ruining the meal as food came out at different times.

The staff don’t seem to really care much that it’s bad. They just smile and do what they can.

My advice is to skip this and go to Dzuku beer or cafe restaurants in Alytus. Same value for money but a far...

Dine-in experience at Charlie’s Pizza in Alytus was let down by very poor wait times. Staff were polite, and the facilities are good, but waiting an hour for a pizza when the restaurant wasn’t even that busy is unacceptable. The explanation was that takeaway orders kept the kitchen occupied, but dine-in customers should not be made to wait so long. This has happened to me more than once, and it seems to be a recurring management issue rather than bad luck. The pizza itself tastes fine, but the service speed and priorities really...

Kai norisi silto pyrago kasnelio prie karstos kavos, o gauni atsildyta ir tas buna saltas, tikrai nesinori sugrysti atgal, o taip pat nuotrauka pateikta meniu visiskai neatitinka kas buna leksteje pateikta. When you want a hot nice apple pie with your coffee but you receive a defrosted one that still is cold , you definitely don’t want to come back next time, especially when the photo in the menu looks completely different to what you get given...