I think the best words to describe my experience are underwhelmed and unwelcomed.
I gave the restaurant three stars because my son loved his chicken served in a delicate pastry, covered with a creamy mushroom sauce. My husband ordered the exact same thing and felt his serving was cold. I had a salad with tempura covered shrimp and was unimpressed. The salad greens were limp and the shrimp looked like the small, left over pieces at the end of a service. All our fries tasted like it was twice fried and overly salted.
The service was also very peculiar. First we were told we were too late for the prefix meal (despite being told on the phone that it would be OK) and we had to order from the main menu. Then five minutes later, another server returned and were told we only had three choices because the kitchen was out of everything. I would have suggested removing the 1:30 lunch reservation option if this was going to be an issue for the kitchen. Except I saw another couple arrive after we did, served before we were, and received food that was not one of the three options we were told the kitchen had left.
It was also very uncomfortable when one of the restaurant people removed one of our umbrellas (we were sitting outside in the patio and it was very hot) and had the three of us crowd together to fit under one umbrella.
All this combined made me feel very unwelcome, certainly not what I was expecting, especially when all the other reviews looked so promising.
I’m really not sure what to think at this point. Maybe my experience was just a fluke. But one bad experience is one too many as far as I’m concerned. Not sure I would go here again, or feel good about recommending...
Read moreParc Le'h in Dudelange offers a dining experience that harmoniously blends traditional flavors with a serene ambiance. The Bouchée à la Reine, a classic vol-au-vent filled with tender poultry and mushrooms delivered a rich and comforting main course.
Concluding the meal, I had a Tarte Tatin with its caramelized apples atop a flaky pastry, embodying the essence of this traditional dessert.
The restaurant's interior, characterized by its use of natural materials, complements the surrounding parkland, creating a cozy atmosphere that enhances the dining experience.
Service was attentive, and the portion sizes were satisfying, making for a delightful culinary outing. Parc Le'h is a commendable choice for those seeking quality cuisine in a...
Read moreMalgré une très bonne expérience il y a 5 mois, d'une qualité irréprochable, on ne peut pas en dire autant pour cette deuxième expérience.
Pour ce qui est de la cuisine et du cadre, rien à redire, c'est bon et très beau, soyons honnêtes. Mais l'expérience culinaire et le cadre ne suffisent pas quand le service peut par moment se montrer intrusif, familier, voire déplacé et vulgaire. Ce n'est certainement pas le type d'endroit où l'on s'attend à avoir ce type d'interaction.
Et pourtant je n'ai pas pour habitude de perdre mon temps à écrire un avis, ni même à juger d'un établissement à la hâte. Alors quand les moments gênants et les remarques déplacées se multiplient, on a difficilement envie de renouveler l'expérience. Etonnamment nous avions été épargnés par cette partie de l'équipe lors de notre première visite, l'expérience avait été plutôt bonne, contrairement à celle-ci.
Pour terminer, vérifiez bien que le montant que vous paierez correspond bien à celui de l'addition. L'erreur est évidemment humaine, mais deux qui se succèdent ça commence à faire beaucoup. Ne vous attendez évidemment pas à une petite excuse au moment de repasser par la caisse si vous avez le malheur de le faire remarquer, mais plutôt à une réflexion encore une fois déplacée.
La restauration est certes un métier difficile, voire pénible, mais si c'est pour le faire ressentir à ce point aux clients peut-être serait-il préférable de songer à une reconversion, pour certains...
Une expérience lunaire, qui contredira le "jamais deux...
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