Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
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D'pallet Place Cafe & Restaurants
3.4
(15)
$
PETRON HULU LANGAT BRANCH
A few time I ordered food thru app for pick up, they prep my food late. Even I went to pick up late, still need to wait for my food. Is it my problem? No. I feedback to the branch manager, she gave me a dissatisfied face, like is my problem (it’s not one time, many time also like this). As a person in charge already behave like this, memang the staff also follow la. And after the mistake they make, All the staff also nvr apologized for their mistake. We try to support u, and u layan kita macam ini.
On Monday I encounter same thing happen, i feedback again, I even call to customer care n get the regional manager to talk to me, n he said will talk to them to make improvement but the next day I go buy, they don’t want sell to me. I hv verify with this regional manager. Is true that the girls staff don’t want to sell to me. What world has change now 😂
Read thru the review at google, I m not the only one treated like this from the staff here. And ur company never do anything to improve the...
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Very bad delivery service!! I always order at KFC apps and automatically get this outlet to prepare the order. But always got things happen. Coke was all over my chicken la. And then the delivery i have to wait 2 hours!!! Didnt called to informed & the KFC apps stated delivered??!! Please standardize your service. Dont make your customer wait too longg!! And the call center also the women was very rude when i ask her to repeat what she asking. She was shouting asking for my telephone number. This really make my day so bad....
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This is my 3rd time complain KFC Petron Hulu Langat, always wrongly delivered items, forgot something to put inside the bag , order spicy chicken but send original chicken . This time straight away not checking the address before passing the order to the rider, last time reason is not enough employee for work, this reason can be accepted but every time order will happen the similar case. Call for help but no one responds, need to call customer service for help. KFC app please let me choose other KFC outlets before...
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