Big Apple Donuts & Coffee @ Mentakab Star Mall — Restaurant in Pahang

I don't know if this has been going on for a long time or just today. But, I bought an Oreo donut, and you know that white cream in the middle? I think the cream is old, and it also tastes very unpleasant. I even had to throw it up because it didn't taste like usual. Before, I also noticed that the donut bread was a bit mushy and there was liquid that I also don't know what kind of liquid. But at that time, I was still positive and continued eating.

I hope the staff there can condition this and upgrade to better quality. Because, this will also unknowingly tarnish the good reputation of the big apple. Don't let it be because of one branch, all branches will also...

The worst latte coffee was served to me on 23 June 2025 around 3:00pm. Ordered hot latte and 3 donuts but was served almost room temperature latte and too sweet. Told the sales person who prepared it. Her replied " it's like that ". I had to throw the latte straight to the rubbish bin. One of the service counter personnel was not...

Today, i bought donuts for me and my siblings. There's so many flavors for donuts. Also special "Boboiboy" edition.

The customer service is okay la, not too bad...but there's something that make me uncomfortable. Not sure where does it...