Tealive Eco Bloom Simpang Ampat, Penang — Restaurant in Penang

Be careful of their promotion gimmicks. We've experienced where cashback is a sales trick for merchants to rake in more sales profits, not sure there's really any cashback as purported. One good example is Tealive YE promo 22 - 31 Dec 2020. Personally myself & family members had bought Tealive drinks because of their promo via TNG e-wallet, none of us get the cashback. Albeit the T&C that says limited to [no.] of customers, how are we to know if the limit has been reached..so obviously shady. Be aware. On another note, we can also deduce that if they are genuinely giving back to all their supportive clients, they should not have set the limit to a certain number of customers. Whereas limit to a number of purchases per pax would be more apt so everyone or a great majority get to be rewarded for the customers support given to the business all year round. So we can tell how it is an opportunistic business minded...

I always buy milktea from Eco Bloom Tealive because the other staff are friendly. But today one male staff was kinda rude when I asked about the promo price he said “don’t know” in an impatient tone and gave a really unfriendly look. felt quite uncomfortable honestly. if hate serving customers so don’t do customer service job..customer don’t owe you anything and pay service charge is not deserve that kind of attitude..hope the store can look into it since we’re still paying a 6% service charge but not getting the good service 😑 the guy with contact lenses and the girl who served me before were really nice and polite,...

Does your manager knows that you close at 8.30pm ? Order 2 drinks through app at 8pm , went to collect at 8.20pm , only told no pearls no da hong pao tea unable to give us the 2 drinks we ordered.

Asked whether can cancel order or not , cause app unable to cancel by ourselves , staff said they cannot cancel also , stare at staff , staff only said will make da hong pao now , but no pearls have to switch to coco drinks.

Fine.

Both drinks...