McDonald's Rahman Putra DT — Restaurant in Shah Alam

Worst MacD been thru many times getting lousy services from the crew. Getting wrong items during drive thru and worst forgetting items. There are few times I ordered meal sets hash browns was not in the bag. Drink serve wrongly. Eat in bad experience too, have to wait for more than 20minutes when my food ready hot drinks already cold. Got to check with them at the counter likes we customer are programmed, we have to go counter and check otherwise ur order will be missing in action.

Worst is people that come before me already starts eating their meals but our order is not ready yet. Crew told me several times to wait. Waiting is fair enough but not till the extend people came after me already starts eating while I'm still waiting. Doesn't make sense!!!

Giving me this hash browns, looks like it had been fried twice. Dark colors and inside...

Today I ordered double spicy chicken with cheese burger. Once back home I got a shock. I got just normal chicken burger. Saw a lot of negative review thought of just might be some customer not happy with this outlet. But reality is this outlet staff are not dedicated to their work. Getting paid and this is how their attitude toward the hand that feeds them. If they are trying to destroy their boss business then they are doing nonsense things. They forgot if the business flop and wind up they themselves will be jobless and without income. To all the staff out there think again bout the working attitude and dedication towards your work. Thank you all the hard working and dedicated staff elsewhere. Give it a deep thought of what I said. Everyone will not be long in this world. Just be responsible for...

Ordered McDelivery through McDonald App. After 40minutes app still shows preparing states, called multiple times to branch but no one picking up the call, had to call McDonald Main customer service line for them to call the branch manager directly.

After the call with customer service I immediately received a call from branch, but only mentioned that their delivery is pick up by a third party rider. So you mean that's not your problem and it's the rider issue? Then only mentioned the rider just picked up the order. After 10 minutes the rider is still show at the branch and havent depart yet.

Well done, McDonald. If you dont have rider prepared to pick up the orders, dont be available for delivery.

Fyi, Application initially shows my order will arrive at 9.43am, turns out...