I just went for lunch now at secret recipe alam impian . There was this staff named Tuan Rohayu. I’m not sure if she is the manager or supervisor. She was extremely rude . I ordered 3 meals . And was unable to finish 2 of it . I requested her to pack for me . And she made a very rude face to me . Then after packing , she just hit the food on my table . Very improper manner . And there was this Malay guy staff , he was also so lazy . Didn’t wanan come and serve us and was standing from far and asking us what we want . Tuan Rohayu, worse staff . She even gave the plastic to me and told me to pack my own food . Tuan Rohayu staff paling buruk Kat alam impian secret recipe !!!!! ...
Read moreBest experience so far for family dinner at Secret Recipe.
Last Visited 1200pm 10th May 2025 Bought 4 Slices of Cakes. Sales Person are very helpful with information regarding ingredients and incredible description of texture/taste of the cake.
First Review Lunch Hour 27th April Parents are happy with the service, design, and cleanliness of the store. They are long time customers of the store since the famous expansion in KL
Visited on Sunday, 3rd Week of the month. Menu are limited with quite low number of choices.
Overall, it's still the choice for birthday celebration for Malaysians. With another family of 4 (2 kids) celebrated...
Read moreYour staff needs more training, chicken wasn’t cooked and i nicely asked them to heat it up and came back overcooked. felt like they are not genuine and they aren’t as friendly as i expected. I speak in Bahasa very softly and was answered back in english so arrogantly. They need more F&B experience and is not that hard to smile to your customer.
6/11/23 update: i’m glad the service is much much better, staff is friendlier kudos to all staff for fast response and they are very friendly....
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