The Coffee Bean & Tea Leaf — Restaurant in Shah Alam

The regional manager should check the cctv. Walked in at 1:15pm today 12th July. One of the barista saw me but focused on making the drinks which is understandable. But did not inform his colleagues that there’s a customer there. In fact there was another lady at another table which was not served at all. The tables were not clean off the crumbs of previous customers. I waited 10 mins but no one came. Went over to have a look and saw them having your cake inside. Then I went back to my seat to see two came out. One dragging his feet with 2 packs of syrup or coffee (no idea) while another lady just walked out to the toilet. I left directly to Starbucks and got my coffee in under 5 minutes. Please retrain ALL the staff here or get new people. I would have preferred my coffee here than Starbucks but it...

I stopped by the Coffee Bean at Subang Airport while waiting for my flight, and it turned out to be a comfortable and welcoming choice. With limited options at the airport—mostly local coffee spots and a Starbucks nearby—Coffee Bean felt like the most pleasant spot to relax. The ambiance was cozy, with a layout that made it easy to unwind for a bit.

Although the drinks weren’t exactly cheap at close to 20rm for a beverage, I ordered an iced matcha latte that was not too bad. Creamy and flavorful, it made for a refreshing treat between flights. The service, however, was on the slower side, so be prepared to wait a little if it’s busy. Overall, Coffee Bean at Subang Airport is a solid pick for a break and a quality drink in a relaxed setting before your...

Firstly, the menu states “Mocha”. When I ordered an iced mocha, the cashier repeated the order as “Iced mocha latte”. It’s the same, does it even differ by winning over such issue?! The cashier insisted “iced mocha latte” in a rude tone.

What’s unacceptable is the service of the staffs! When my order is being served, I thanked the staff but she has no respond nor emotions. It’s the same when she serve other tables. If serving is something you don’t like, then don’t work. Such disgrace to Malaysian hospitality. You’re in a service industry, these staffs need proper training!

Atmosphere is quiet since it’s a small airport and not much flights.

Overall, I would not be stepping my foot into this branch of coffee bean due to the staff’s behavior...