Tealive UPM — Restaurant in Subang Jaya

The worst tealive ever. I order biscoff. And they call me like thrice, i did answer the first one but i end the call sbb she sound like scammer and i hear pdrm with low voice. So on the third call, i answer back and forst thing she ask "awak ada masalah dengan saya ke?", im like girl, you are the problem, speak loud and clear so i can understand you. Ni suara malas, keluar nak taknak. So biadap lah tealive punya budak. Ni not the first time i came, and sepanjang datang, tak oernah good mood the staf, always and always rude.

Okay so back to the order, then she told me yang biscoff dah habis (i am not sho6ck, fourth time orders, only 1 time je apa yang i order tu ada stock, always out of stock ye tealive ni). So i tell her just to cancel my order since i taknak jumpa dia, serabut rasa. And she keep no hearing me, lol dia bukan ada masalah suara taknak keluar, but also telinga tak dengar. So i say "just give me bang bang then". We all know bang bang is cheaper, and ouh i thought i get the money back to my ewallet, but no, didnt. I totally forgot about that, and she, does she remind me? Of coursed not. So am i burning money here? Yes. And am I happy with customer service? No. Better pergi emart sebelah tealive, the staff always smiling. I even kene beratur 20mins, but tengok staff senyum, kita pun akan senyum. Bukan like tealive, always in bad mood, and services super lambat, and order...

i went to pick up my drinks on 11.11.24 around 1230 pm something and found one worker behaving badly. there is no need to shout and lash out your anger on customer, rude behavior. there is no need to say “BANYAK KERJA NI” to justify your actions because that is none of our business. me and the other wouldn’t mind waiting longer because we know you’re very busy, and you make it very obvious too. just take off your apron and clocked out if this job is draining your energy. we have been very sympathetic towards f&b workers as we know your job is not worth the pay but this doesn’t mean you can be rude to people. you make people uncomfortable with your...

Went at 1.47pm today. It wasn’t a long que but took me at 2.00pm to place the order. Reason is, only 1 staff to cater and multitask from taking order, prepare the drinks and pass the drinks. Poor her, hope the management will add relevant no. of staff. The turn over is quite high. Customer keep coming but some of them left because the waiting...