Jom Chá by Farm Fresh - Kuala Nerus (Gong Badak) — Restaurant in Terengganu

I ordered from outside, but most of the staff, especially the ladies wearing glasses, seem very unfriendly and rude. They don’t smile at all and look tired when dealing with customers. When I asked about the drinks, the response was rude. If you don’t like dealing with customers, maybe management should assign you to the back. taking care the store maybe ? just deal with the stock instead of customer. Overall, I’m very disappointed with the service. would not repeat anymore. the management should train the staff how to deal with customer cause most of the comment I read is about your...

I tried the peach tea, but it wasn’t really to my liking—it tasted quite ordinary. However, my mom had the signature Kurma Milk and said it was really good. As for the service, I wouldn’t say the female staff was rude, but a smile would’ve been nice. Since it was my first time there, I didn’t really understand the menu and needed some help. The explanation wasn’t rude, but it did make me feel like I shouldn’t ask again. I understand you might have had a long and tiring day—so do I, and so do other customers. It’s okay once in a while, but please don’t make it a daily...

The yogurt is quite good, I would come back for that. Unfortunately I gotta be real, I didn't have a good experience with the bracey staff. Not expecting a red carpet or anything, but a smile or just basic courtesy would go a long way. She needs to upgrade her customer...