La Presidencia — Restaurant in Chihuahua

We stopped here for a drink after a hot hike. Initial seating and service were fine, but things went downhill quickly. When we wanted another round, the staff lost interest. The young woman at the entrance, whose job seemed to be welcoming customers, looked completely disengaged and acted as if our request for more drinks was an interruption.

To make matters worse, the second drink arrived in a cracked glass—surely both the bartender and the server should have noticed that. Despite this, they still asked for a tip when bringing the bill.

Overall, disappointing service and attention to detail. I won’t...

Me and husband came here before, and we received outstanding customer service, but this time around, service was incredibly slow, and the the girls were basically ignoring us. We initially got two draft beers, and when we wanted two more, they only brought one. Nobody even bothered to check to see if we needed anything else. The manager is as equally negligent as his staff. The food looks good and is reasonably priced, as well as the drinks, but due to poor customer service, we won’t be...

They talk a good talk but there's customer service wait staff are very slow. But the manager was out there drinking at his table and they had four or five waiters on top of his table bringing them stuff left to right. My waiter I had asked him for a bucket and I saw him right enough to the grocery store he came back with two or three bags and I still didn't have my bucket. Their food is mediocre the quesadillas were dry. Are chicken breasts good. But...