La Cucina del Nonno — Restaurant in Puebla

Like many people, I usually don’t spend much time when writing a review but this place deserves 5 stars with all the time needed to explain why, and I wish I could give them an extra star from my last personal experience…

I tried to write this review on my 3th consecutive day having breakfast there but I could not stop eating so I decided to do this once I got back to the states.

Every time we travel to Puebla, my family and I make it a point to go eat at “La Cucina del Nonno”. The food is as good or date I say better than any high end Italian restaurant here in Los Angeles. In fact, if you are lucky enough to have something that the chef just created the day of your visit then I guarantee it to be better than any Italian restaurant here in LA, (just ask for the chef’s special of the day).

The portions are plenty, even for a big eater like myself; in fact, my wife and I usually share some of the meals because we know she can’t finish them. Believe me, you’ll want to leave some room for dessert…. Oh the desserts!!!!! Mamma mia!!!!

The place is small and cozy, so expect it to be busy, but the workers there will go out of their way to make sure you are comfortable and have your drinks right away while you wait for your FRESHLY prepared food. Yes, it is all FRESH prepared to order: they have no freezers or microwaves, just a cook-top area and a couple of small refrigerators to keep the deserts, cheese, milk, meats and other supplies (if you are lucky, they’ll let you take a pick at the busy kitchen). Also, they never have left over food, trust me. I tried asking for something I had a day before and it was all gone.

… and my extra star goes to the atmosphere! The name describes it perfectly: “La Cucina del Nonno” or the “Grandpa’s Kitchen”. 10 minutes after you settle in this place you are immediately immersed in a place that feels nothing like a restaurant but more like you are in someone’s home as a guest. There are always people coming in and out from all directions, greeting each other, and conversing about the recent events happening in this small friendly Italian community. Very cool and inviting. If you are not careful, next thing you know you are part of the conversation, something you will never experience in any big city restaurant. Even the chef if he is not to busy will personally come greet you with a shot of Sambuca, grappa or mescal depending on his inspiration for the day.

If you go to “la Cucina Del Nonno”, you will leave satisfied, happy, and you will most likely have made...

Today I visited La Cucina del Nonno with my family. They were about to close but the person in charge of the valet parking was kind enough to help us get in. Once we came in our server, a young lady kind of rushed us to order. But guess what!! Luciano a young but very kind boy came to rescue the night with a big smile and very helpful not to mention Jessica the manager came to check on us and from that moment on everything changed 380 degrees 😀 they both made our dinner 🍽 a remarkable moment. Then we found out how delicious the food was everything tasted so fresh 😋 and their homemade galletas de nuez that Jessica gave us at the end of our meal were the cherry 🍒 on the cake. I sure recommend La Cucina del Nonno to everyone who wants to have a great experience and a wonderful meal with friends and family. If you ever stop by don't forget to ask for Luciano and Jessica for the best service ever and the best valet parking... defenetly...

Visité hoy “La Cucina del Nonno” en Chipilo y desafortunadamente mi experiencia estuvo lejos de ser agradable. Estoy saliendo ahora mismo del lugar.

Al llegar, el ambiente no fue el mejor debido a un olor poco agradable, como estiércol, probablemente relacionado con los alrededores o con la posible presencia de animales, lo que crea al llegar una primera impresión negativa.

La recepción fue inexistente; un par de meseras barriendo el piso y no hubo ninguna persona que me asignara una mesa, e incluso pensé que no había servicio lo que me generó una sensación de desorganización.

Durante los primeros minutos en mi mesa, la estancia continuó siendo incómoda, ya que los meseros, al menos 7 de ellos parecían más enfocados en bromear entre ellos, incluso agrediéndose con franelas junto a mi mesa, golpeándose las piernas y glúteos entre ellos, en lugar de atender a los comensales de manera profesional. Eso duró alrededor de 20 minutos.

Alrededor de las 13:20, una señora, quien parecía ser la dueña, salió de la casa y entró a la cocina y con su llegada, el ambiente se tornó un poco más ordenado y respetuoso entre los meseros. Sin embargo, después de su partida nuevamente la falta de seriedad del personal continuó. En un momento, el cocinero de las pizzas (quien también parecía tener una posición de autoridad) estuvo gritando dentro de la cocina sobre posibles sanciones a los empleados y posteriormente, participó fuera de la cocina en las bromas con los meseros y continuó luego preparando la comida.

En cuanto a la comida, es buena, pero no extraordinaria. Ensalada César con pollo y pasta con chipotle y camarones y pay de limón del Costco fue mi menú. Aunque el menú cumple con su propósito, no ofrece nada que me motivaría a regresar, especialmente después de esta experiencia. Adicionalmente una copa de vino y un agua mineral. Pague $487 ya con la propina del 15%.

Esta reseña no tiene la intención de desanimar a otros visitantes, sino de servir como una retroalimentación para los dueños o administradores del lugar con la esperanza de que puedan mejorar estos aspectos que afectan la experiencia del visitante....