Jade Pan Asian Cuisine — Restaurant in Quintana Roo

We really enjoyed all the food at this restaurant. There were four of us and we each ordered something different so we could try everything. Their appetizers were delicious, spring rolls, spicy tuna rolls, shrimp tempura. Dinner we tried pad thai, the wok chicken, and the shrimp tempanyaki. Everything was delicious. The sushi was pretty good considering the other pan pacific restaurant on site was terrible. The strawberry ice cream and the apple dumpling spring rolls for dessert were also very well done. It's the only place I really enjoyed dessert at the resort. Only cons is it is VERY LOUD in this restaurant. Hard to talk between the four of us at a very nice restaurant, which I don't enjoy. I also felt bad for our waiter, he seemed to be running around to keep up with his tables. He was working very hard but took awhile for everything to come because it seemed understaffed. Other than that I definitely recommend the good at this restaurant for...

We had to wait an hour for a table. Then when we got a table we waited around 20mins for some water then around another 30mins for our starter which was ok. Then we waited around another hour for our meals which were discussing , Meat like rubber a total joke ,We just walked out. This is without doubt one of the worst so called restaurants I've ever been in. Terrible service, Terrible food , A total joke of a place , We were not even offered a drink the whole time we were in there apart...

During our stay we dined at Jade, and unfortunately, it was our least favorite experience. Unlike other establishments, Jade took over 30 minutes to seat and serve us, despite being nearly empty. While the appetizers and sushi were decent, the main courses were disappointing due to their barely warm temperature and excessively soggy fried meat. For a better Asian dining experience, I recommend visiting Kampai instead, where the food and atmosphere are...