Siete by Our Habitas — Restaurant in Quintana Roo

We give 3 of 5 stars for this restaurant because of multiple reasons but first the disclaimer: we compare this restaurant to other 4 / 5 star hotels‘ restaurants which is why the rating is harsher than it usually would be.

The food is often unbalanced. It lacks spice where it could need some (if you let yourself inspired by other kitchens also make them more to the country’s original - green mango salad without chili and fish sauce? Never heard of), has too much acidity where it would need some sweetness and also sometimes lacks acidity to balance things out. The poached eggs were often a bit undercooked (also the tomato poached eggs aka shak shuka were undercooked). Hint: 20 seconds before holding them below cold water would do the trick (we eat poached eggs nearly every day).

However, it must be said that the people and service...

We were recommended the restaurant here. We came for lunch on a Tuesday and were informed it’s booking only and already full at 1pm by the gate guard. So we decided to book for the next day. We turned up with a booking at 12pm only to be told that the kitchen is not able to serve anything but three small dishes as the lunch doesn’t open till 1pm. Nowhere does it say this on their website, nor or their reservation site. They should not take bookings if the kitchen is not actually open for outside lunch reservations. We had to leave as we already had an appointment at 2pm in Bacalar. Waste of time and energy. Poor service and not what you’d expect of a restaurant open to the public. It clearly is only really open to serve those...

We were stunned at how incredible this restaurant is! The food is phenomenal and all made with local ingredients. It is obvious that the chefs and kitchen staff truly put a lot of care into the dishes. And the servers were all excellent, as well. They were all attentive, knowledgeable, and genuinely pleasant to chat with. We ate multiple meals here over several days and had the same great experience every time, without fail. HIGHLY recommend for a nice meal, whether you’re a guest at Habitas or simply in the...