What a shame no one cares. We went to this restaurant for Sunday lunch the place was busy which is a good sign. We get seated right at the front sea view all lovely. Our waiter Bryan comes over with a menu and we order two drinks, brilliant. They arrive a bread basket and dips all good. We order our meal soup for my wife followed by a piece of fish rice and vegetables. I order a small octopus cocktail and a prawn hamburger all good. My wife's soup arrives she starts as it's a hot soup. My cocktail doesn't arrive my wife keeps eating her soup my cocktail doesn't arrive we finish our drinks order a bottle of wine they don't have it but they bring us an alternative no problem. My cocktail still hasn't arrived there are tables all around getting food served cocktail even. My wife turn around and says here comes our main course. At the same time a different waiter turns up with my cocktail. I say no it's okay return the cocktail that has taken 30 minutes to get here I will just have my main. The waiter puts it down the whole thing is stone cold and I have to call him back. He takes it away and brings it back a little later. I think the whole thing has been reheated in a microwave and some French fries put on. The dish is edible but only because I want something to eat. The waiter arrives and clears our plates and asks us is everything okay. I say no it's bad he just clears our plates. He comes back and asks us if we want any coffee or dessert I say no we will just finish our wine as we have quite a bit left. He leaves us alone and we finish the wine. I ask for the bill it comes with just the food we ordered. When I come to pay with my card the waiter asks do I want to put a tip on. Its a joke right I know how poorly wait staff are paid in Mexico I normally put 15% on without thinking about it. But it is my only weapon to tell them how bad its been this place is not cheap it's not some taco stand down a side street it's an expensive restaurant. So I laugh and say no tip and he takes my card payment and leaves. At no point does any management or supervisor come over and talk to us there is no sorry you have had a poor experience. Nobody cares and that is sad.