Corniche by Palmeraie — Restaurant in arrondissement d'Anfa مقاطعة أنفا

Stay away from this place! Although the views are incredible, the service is disgustingly unprofessional. While being served our appetizers, the waiter accidentally knocked over my glass full of red wine directly on my cream-coloured jacket. Not a problem- mistakes happen. What was really disappointing was how the situation was handled from then on by Sarah, who introduced herself as the manageress. To begin with, she did not apologize and assumed an ‘it is what it is’ attitude. When asked what I want to be done, I suggested that she have my jacket dry cleaned. She agreed and said it would be personally delivered to me tomorrow. The next day (now today), I called her and was informed that the delivery would not be possible and so I went to pick the jacket up - Sarah was no where to be found. To my extreme horror, my jacket was completely ruined, it had been hand washed carelessly, leaving large burgundy stains on the sleeves and the front. I have since been calling Sarah on the number she gave me, she is not answering. This whole experience has truly shown me the complete disregard the staff have for their customers and their blatant disrespect and lack of ownership, even when given the chance to rectify their mistake. This is not the type of service expected from a high end establishment. I have sent an email to Mr Lehlou, the head manager, and am awaiting his response. Once again, the setting is fantastic but unless they radically improve the service and staff attitude, customers...

Great ambiance , Amazing customer service , attention detail which you would expect from a place like this but it is beyond expectations and free valet which is always a perk ! The food is really great and so filling the prices compared to the portions are reasonable , I would definitely recommend the fresh seafood “le banc de l’écailler “ and the grilled pulpo with chimichurri salsa was such a delight . The staff is very accommodating , I would like to thank the manager Mr Imad and his team as well as Miss Chaimae in the reception who answered all my questions . I wouldn’t , on the other hand , recommend the espresso martini as they put lemon in it and isn’t what you might are used to but when the waiter figured out that we didn’t like it , he didn’t hesitate to change it . I rarely give a 5 star to a place but this place definitely deserve it and we would...

Worst customer service ever ! We had made reservations three weeks in advance and once there we are informed we need to wait. We had called a week earlier to confirm again with the head of the layout or whatever. Once there, We waited for 45 minutes but we didn’t get seated. I mean that has ruined our friend’s birthday as a...