Forced to give a one star, because my daughter was harassed by the staff. One of the staff members dropped the ice cream she had ordered and the other worker insisted that my daughter pays for the ice cream again because she “has a lot of money”.. yes I did give my daughter sufficient money because I thought they’d want more than just ice-cream. Thankfully a white lady stepped in to stop this harassment. And questioned why my child needs to pay when it was clearly not her fault. To which the lady admitted that indeed it’s not the child’s fault so she doesn’t need to pay. Why the other co-worker had to insist is beyond me. First study the situation before you conclude. It’s not just about the money. I’d be glad to pay it my child was at fault. But not just to give free money to your company for your own mistakes. Stop abusing kids when their parents aren’t around. I was waiting in the car. I guess next time I’ll be there because it’s the only time our kids aren’t taken...
Read moreI've been waiting for 30 minutes and I just ordered 2 big bite 3's. What doesn't make sense to me is that people who came after me and ordered the same meal I did are getting their food before me, after waiting for so long they noticed my food has been ready and the staff still blamed me for not hearing my number when it was read while I've been standing at the very front of the que for 30 minutes.... worst service in Tsumeb but the...
Read moreThe music is too loud. I had to raise my voice to place an order. A beggar harrassed us and other customers the whole time while we were waiting for our order and the staff didn't do anything about this. The ice cream was disappointing in comparison to Grootfontein's Hungry Lion where the ice cream looks...
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