Nan Yang Dao @ PLQ — Restaurant in Singapore

Response to your reply:-

Don't gaslight your customer & brand a bad reviews as being "self-entitled" instead of saying you will improve & do better. Nobody is so free to offer a review unless their previous dining experience irks them. Customers pay for your food & service & are free to leave a review of their experience & opinion, be it good or bad, otherwise, you can omit the review option.

Is your food & service completely faultless & impeccable that no one is supposed to say otherwise? Bad feedback & review are basis for improvement but if you choose to silence bad reviews & feedback, then it only goes to show the issues lies with thyself & not the reviewer! And to view bad feedback & review as "jealousy of your achievement", is that not already "self-entitlement" on your part? And failure is one's own choice & doing, one who humbly choose to improve would avert failure! By the way, a reputation that can be damaged by a one-star review is weak & needs to be strengthed by improvement. Learn to take unfavorable feedback as free customer survey to enhance your food & service! Understand the customers who are not happy with your food & services after spending money to dine there, don't presume that every bad feedback & review is Jealousy! Don't gaslight your customer to discredit their dining experience & review. I only give credit when credit is due. And don't regard bad reviews as spam. I certainly do not spam but I don't know about you for you to even suggest that of your customer. At least thank your customer & reviewer for their patronage even when the food & services that was spent didn't warrant a 5-star rating.

Review & Feedback:-

Totally overated when it's serving Malaysian street food which I feel any zhi char stall in a coffeeshop can offer better at any time.

Tried their XO fried carrot cake & felt totally ripped off with a portion-sized of deep fried carrot cake way less than the standard size from any fried snack stall like OCK or Dough Culture. That miserable portion of mash-up deep fried carrot cake was simply fried with black sauce, egg & a sad ration of bean sprout.

For goodness sake, they could have easily offered at least a piece of prawn or 1 or 2 slice of their miserable paper-thin, see-through fish cake for the price they charged.

Their signature trio came in 3 sad & sorry portions size like $1 thai boat noodles with extremely salty soups base.

Their Rojak is another rip-off. Priced at over $9.80++, it comprises mere cucumber, pineapple & turnip pieces; not even yutiao, or taupok let alone giving a piece or two of fruit slices.

Their plate of so-called Nanyang Signature fried chicken consists of no more than 5 to 6 small chopped up pieces of curry-powder marinated chicken drumsticks, mostly big bones & if it's piece together is less than 3 whole chicken drumsticks which I felt was a total rip-off at $9.80++ !!!

Tried their various dish selection including their signature trio, fried kway teow, gravy hor fun, dark sauce hokkien thick noodle, fried rice, nasi lemak, rojak etc, but not 1 item, not 1, impress me to say the least. Totally not value for money & food is either salty, oily or tastless!

In my opinion, nothing there is worth recommending, miserable food portion size & not even tasty in my opinion except their big porcelain & melamine plates which they used to serve their food.👎👎👎

And come to think of it, the whole menu revolves around zhi-char noodles, fried rice or nasi-lemak;- for instances, their fried pale kway-teow with prawns, is called Penang Fried Kway Teow, if it's fried with black sauce is named JB fried kway-teow & if the fried black kway-teow is served with a partially cooked sunny-side up egg, they conveniently called it KL fried Hor-fun.

Totally dumbfounded by such flowery words, is this Linguistic gymnastics or Innovation???😵😵‍💫. I'm completely lacking in words to describe!!! And food quantity & quality is in my opinion...

Nanyang Dao at Bugis+ offers a delightful culinary experience, blending traditional flavors with modern cooking techniques. The curry served here is well-balanced, with just the right amount of spice to enhance the dish without overwhelming the palate. The sambal chili, a highlight of the meal, is incredibly fragrant, carrying the distinct taste of fresh hea-bee (dried shrimp) that adds a rich umami flavor. This attention to detail in the sambal reflects the restaurant’s commitment to using quality ingredients and authentic recipes.

One of the standout dishes is the stir-fried beef hor fun. The beef is notably tender, cooked to perfection, and pairs beautifully with the smoky, intense wok hei flavor that permeates the dish. This combination of tender meat and expertly fried noodles creates a harmonious blend of textures and tastes that is both comforting and satisfying. The hor fun captures the essence of traditional stir-frying, where the heat and timing must be precise to achieve the desired outcome.

The KL Fried Crispy Noodles with creamy egg sauce is another must-try at Nanyang Dao. This dish, with its contrasting textures of crispy noodles and smooth, rich egg sauce, is a testament to the versatility of Malaysian cuisine. The creamy egg sauce envelops the crispy noodles, creating a delightful fusion of flavors that is hard to describe but impossible to forget. It’s a dish that invites you to experience the full spectrum of taste and texture, making it a memorable part of the meal.

Rounding out the meal, the Hometown prawn paste chicken wings are a true comfort food, executed to perfection. The chicken wings are well-seasoned, with the prawn paste flavor coming through distinctly, giving the wings a savory, umami-rich taste. The wings are crispy on the outside and juicy on the inside, making them a perfect companion to the other dishes. Each bite of these wings reflects the deep-rooted culinary traditions that Nanyang Dao honors, making the dining experience both nostalgic and...

Takeaway box for egg tarts cost a whopping 50 cents.

Mind you, their takeaway box is some non-reusable cheap-looking flimsy paper box, but this business insists on charging such an extraorbitant amount to pinch every penny they can from the customer.

Their insistence of charging 50 cents for a takeaway box is also despite me already having paid for service charge and also paying almost 40 bucks for the dine-in.

Upon questioning, the staff says this takeaway fee is based on the direction of the management, with the 50 cent strictly enforcable, unless you takeaway 6 tarts or more.

And each tart itself is already not cheap, at almost 3 dollars a piece.

Lol, the business must think that their egg tarts are highly craved for. Not necessarily, based on the many pieces left lying around after a long duration.

Decided to not buy any egg tarts at all in the end, as well as other takeaway items that I was intending for people waiting at home.

So the business lost revenue of about 50 bucks (approx) due to their insistence of charging 50 cents for a takeaway box that they probably produced at 1 cent each.

Such narrow-minded and stingy practices tell me much about the lack of foresight from their management. With such management, the business won't last for long after the initial hype.

What a pity, also wanted to give their other outlets a try, but I don't believe I will ever be returning to any of their related stores. Will share the word and...