Anne&Max Den Bosch - Oude Dieze — Restaurant in 's-Hertogenbosch

We were showed where we could take a seat by a waitress. All tables, including ours, were not clean, still had botles or cups from previous visitors. We sat down, thinking it will be cleaned when our order is taken, that’s perfectly fine because it seemed a bit busy on the terrace. We scanned the qr code to see the menu and chose what we wanted. A waitress came 5 minutes later, cleaned ALL the tables around us, including those where other clients were still seated, but excluding ours 😂 We called her (she was less than a meter away), bur she totally ignored us and left. Shortly after a lot of tables around us left. After another 10 minutes still nobody came to us and we simply left. Sad, because we looked forward to going there, but got totally ignored...

I know Anne&Max from Eindhoven so I was really happy when I saw they opened a shop in Den Bosch. The location seems a bit further away compared to the rest of the city center but it is worth it. We had the opportunity to sit on the balcony and the view over the canal was just beautiful. The food was really tasty with options for vegans and vegetarians. Although it was pretty packed, the service was quite fast. It’s a pity that it closes everyday at 18:00. I would love to go there for an afternoon...

Sent a clear and polite email — received absolutely nothing in reply. Even a simple ‘no’ would have shown minimal courtesy, yet silence prevailed. For a business that trades on welcoming guests, this complete lack of engagement is disappointing and unprofessional. Two stars — given solely because the establishment exists, but the unwillingness to acknowledge communication leaves a poor impression and reflects badly on their...