Messaged on WhatsApp, emailed directly. Silence from both ends. Doesn’t inspire confidence. It is a rare thing indeed to encounter a business so committed to the art of ignoring its customers. Over the course of several weeks, I emailed directly, sent a WhatsApp message, and even telephoned — all without the courtesy of so much as an automated acknowledgement. One might have assumed they were closed, except for the fact that they were quite evidently active enough to post here, publicly, and astonishingly, to label my experience as “spam.” That, I confess, is a novel business strategy: fail to respond entirely, then attempt to discredit the customer who dares mention it. For the record, my enquiry was polite, specific, and unique to this establishment — the only “copy-and-paste” evident here is in their predictable lack of professionalism. To be accused of dishonesty by a restaurant that cannot be troubled to answer its own phone is… well, almost impressive in its own way. I do hope this feedback is taken as an opportunity for reflection. Consistent silence is not discretion; it is neglect. And slinging baseless accusations at paying customers is not customer service; it is self-sabotage. And if their refusal to reply was because the enquiry mentioned someone from Ukraine, that would be as small-minded as it is unprofessional. And if the mere mention of someone from Ukraine was enough to make them clam up, one wonders how they’d cope with running a restaurant in an actual cosmopolitan city. The world is full of customers; thankfully, most are far less parochial. For anyone reading: do not be afraid to leave an honest review if your experience was poor. Some businesses may try to dismiss criticism as “spam” or pressure people into removing their words, but in free societies, feedback is a protected right. Reviews exist precisely so that the public can make informed choices, not so that companies can bury inconvenient truths. When a restaurant chooses to accuse and deflect rather than reflect and improve, that tells you everything you need to know. Approach with caution — and choose places that respect their customers instead of...
Read moreHonestly, it wasn't a great experience. We asked if the biryani was South Indian style, and they said yes — but what we got didn’t match that at all. As someone familiar with Andhra-style biryani, I can say it definitely shouldn’t have tomatoes in it. It was kind of a chicken fried rice
The naan had a slightly sour taste, and the pakoda starter felt half-cooked. Most of the curries were just okay — nothing special. The only dish we really liked was the paneer tikka, which was actually quite good.
Overall, the food didn’t feel authentic, and a few items seemed rushed or poorly made. Wouldn't go back based...
Read moreReally disappointing Indian food that gives the completely wrong impression of what Indian food should taste like. I ordered a Royal Thali and only two of the dishes and the rice were edible. The raita was sweet.. who serves sweet raita with a savoury meal? The chicken korma was also too sweet with boiled blocks of chicken in it. The menu said the thali came with Sag Paneer but we got Spinach with really old hard potatoes. The food did not taste fresh. Waiting time was really long and service not so great.
I ended up with food...
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