The Restaurant at Tierra del Sol — Restaurant in Aruba

Disappointed. We decided to have a Christmas brunch on our last day in Aruba at the restaurant, after enjoying a dinner there the night before. The property is stunning, and the view is magnificent. However, our return experience was a complete disaster. First, we were told that only a 12-course brunch was available. One member of our party, who is vegetarian, asked if it would be possible to simply have a salad. She was refused and had to sit hungry throughout the meal. To make matters worse, there was an hour-long wait between each tapas course. I understand that there’s a more relaxed pace in the Caribbean, but was the meal supposed to last until sunset?

I complained to the manager, who was able to speed things up slightly. We never got the full desert selection , could not stand waiting another hour for the rest of it. The management needs to train their staff better and figure out how to serve clients efficiently, especially if they are aiming to provide an upscale experience. I had hoped this would become my new favorite dining spot, but I won’t...

We have been coming to this restaurant for a very long time. They just recently changed the menu, which includes a lot of different additives, preservatives and sauces on top of their dishes. In my opinion incompatible some times. For example they put anchovy butter on top of beef skirt. Good quality meat and fish does not need to be excessively covered with sweet and sour sauces and questionable preservatives. It does nothing, but creates an undesirable circus in your mouth and puts unnecessary pressure on your stomach. In our case the result was by far worse. We have had a food poisoning during our last visit to this establishment in April 2017. I contacted the restaurant manager Mr. Estrada. He apologized for the incident and stated that he would...

We were the first to arrive at 5pm. We were left unattended for about 10 mins after being seated. We noticed as other patrons arrived, they were given more attention, being served before us and checked up on way more frequently. We had to cancel our dessert because after ordering it still hadn’t arrived after 15 mins (the restaurant was about 40% full in my opinion). The worst part was our waiter was asking tables beside us for desert after we ordered and they received theirs. The views are amazing and the food is average. The service is unacceptable and part of me feels they give priority to certain types of people. Will never be back! Don’t...