As if Starbuck dont give a damn... all places world wide besides USA, i have been visiting just to get myself Wrong. But No.
Dear Starbucks Customer Service,
I am writing to express my profound disappointment and frustration regarding my recent visit to one of your establishments. As a loyal customer, I have always enjoyed the ambiance and quality of your products, but my recent experience has left me feeling unsatisfied and disheartened.
During my visit to the Starbucks location at [insert location/address], I encountered several issues that I believe are essential to address for the benefit of both customers and the reputation of your brand.
Unclean Tables: Upon entering the store, I immediately noticed that the tables were in a deplorable state. They were sticky and covered with crumbs and stains from previous customers. It was evident that no effort had been made to clean or maintain the dining area.
Lack of Service After Payment: The absence of any service or assistance after making my payment was highly disappointing. There were no employees available to provide support or address any concerns. As a customer, I expect a minimum level of service and attention, especially during peak hours.
Neglected Garbage Bins: Another glaring issue was the overflowing garbage bins throughout the store. It seemed like they had not been emptied for quite some time, resulting in an unpleasant and unhygienic atmosphere. The sight and smell of the accumulated waste were extremely off-putting and not in line with the standards I expect from Starbucks.
As a customer who values cleanliness, efficient service, and a pleasant environment, I believe these issues should not be taken lightly. Such experiences can severely impact your loyal customers' perception of your brand and deter potential new customers from choosing Starbucks.
To rectify these problems, I suggest implementing the following measures:
Increase the frequency of table cleaning and ensure staff members are regularly attending to the dining area. Assign employees to assist customers after their payment to address any concerns or needs. Implement a stricter schedule for garbage collection to maintain a clean and inviting environment. I sincerely hope that Starbucks takes these matters seriously and takes immediate action to improve the overall customer experience. I am confident that with proper attention to these concerns, Starbucks can continue to be the premier coffeehouse chain that many of us have come to love.
Thank you for your time and consideration. I look forward to a positive response and a noticeable improvement...
Read moreWe just a very bad experience in this Starbucks!! Terrible service and the attitude of the people is very bad. Firstly, they made me wait for almost 10m as the waitress was not bothered and then when reminded by her manager, she came up very lackadaisically and took my order.
I should have expected the next goof-up given the poor service but they gave me Cafe Latte when I requested Chai Latte. When I asked if it was oatmilk, the lady replied in Dutch and I had to ask twice more before I got a clear response.
Finally, took the Chai Latte out and to our horror, the milk was spoilt and sour!!! When we went back to check and requested a new one, the "Manager" told us they don't have any other milk - Now, that's a surprise at a Starbucks.
Finally, I asked her for her name so I can raise a complaint and she told me she can't tell me for privacy reasons. Well, then don't work in public service job or create an alias for the role. Anyway, the person with the most attitude was the Manager and therefore the poor quality of service is not surprising!!!
Starbucks, you really need to make sure the people who run your outlets are of a better quality. Also, please enable a more fool-proof complaint mechanism. When I asked how I can record my complaint, I was asked to do it on Google.
Very poor experience and not one we expect from Starbucks. In fact we have been here many times before and this is the first time we have had such a nasty experience. I sincerely wish they would...
Read moreStarbucks Breukelen offers a familiar comfort with its consistent quality of coffee and snacks. The seasonal flavors, like the Iced White Chocolate Pistachio Oat Shaken Espresso, bring a delightful twist to the menu, perfect for those looking to try something new alongside their favorite treats. While the prices may be a bit steep, the convenience of its location on the A2 highway makes it a handy stop for travelers seeking a quick caffeine fix or a bite to eat. The establishment maintains the classic Starbucks atmosphere, conducive to both quick stops and longer stays. However, there is room for improvement in certain areas. The cleanliness of the restrooms could be enhanced, ensuring a more pleasant experience for all guests. Additionally, the warmth of the service varies, and a more consistently friendly staff would certainly elevate the overall experience. Despite these points, the shop's offerings, including the much-loved Puppychino for our canine friends, make it a worthwhile visit for those passing...
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