Domino's Pizza Clendon Park — Restaurant in Manurewa

So we ordered dinner here, estimated delivery was from 10:49PM then changed to 11:10 but still no one to be found. I missed 1 call at 11:25 & called back 1sec later (it was the delivery guy).

Our front sliding door was wide open, outside light on and im standing at the door so he can see which house it is (shared driveway) so tell me why he just sits there in his car with the lights on shining right at me and doesn't answer the call, doesn't open the door, the window, nothing.

Im asking my cousin if im meant to go to the car? she says no they bring it to your door but i check again and he still hasn't opened the car door so we both put some shoes on and by the time we step outside he's reversed and sped off WITH OUR FOOD!

I call him, asking him where he's going with my food he's just brushing me off saying "yeah yeah yeah i called 5 times you didn't answer" i tell him that's a lie, i missed 1 call then called back! He then says he'll turn around & drop it off.

We're watching the gps tracker show him still leaving the area so i call back again, he's still saying "yeah yeah yeah" to everything, i tell him i can literally see him, turn around & drop my food off. Couple more mins go by, the trackers now been dropped and someone else answers the phone. Allegedly the "manager", he says the store is closed and they'll cancel my order and refund it within 2days.

Im telling him that aint good enough, i have family who's already waited over 30min, tell him to come back and drop off my food ! He then says they've thrown my food in the bin, its late they're going home and he'll "talk" to the driver bla bla bla.

So thanks for nothing and i better...

I've been ordering here regularly at least 2-3 times a month for a year now on our takeaway night. 99% of the time Delivery and always meet the driver at our gate whilst they hand our order over - Safe for them (we have a dog) and safe for me/my kids (I have 14yo teens who sometimes run out to collect as I'm seeing to my toddler) Lastnite however was worrisome. I sent my 14yo DD to collect (assuming it would be fine as usual) but the driver had her come outside the gate, walk to his car and collect our order from their rear passenger seat. He opened the door and stated he was scared of the dog. Our dog is not vicious and we've never once had an issue with Delivery drivers passing OVER the gate where their hands don't even pass the threshold of our property. So obviously this seems questionable.. thankfully nothing happened. Unfortunately my daughter only told me when she got inside and the driver had left but I hope this doesn't become a common occurance. My child is more aware how to conduct herself to stay safe now - I only hope the drivers of Clendon's establishment do the same to avoid a precarious situation on their part.

Other than that, food is always delicious! Service decent and store (when we do visit) presentable/ accommodating.

Parking isn't too bad if you park in the Salvos or Cheesecake Shop...

I was very upset that a worker from this place had yelled at my child after she had recieved her order. Yous need to have/learn to respect your customers not treat them with the disrespectful treatment my daughter had recieved. The lady that had yelled and the other workers saw everything why didn't yous step in..your worker by the name of Moordeep/Moorbeep she needs to learn RESPECT and she rudely interrupted my daughter's conversation or next time your worker does that I hope she does gets fired. I have been supporting your store longer than that worker had worked there. If that ever happens to me I will punch her face and that's how upset I can be...RESPECT and Communication are the keys and also listening skills too..Repeat the order so the customer knows what they...