Azul Cuisine — Restaurant in Managua

One thing that I always had a problem with in Nicaragua is that if you complain about the food or you’re unhappy with it, they don’t offer a refund or a replacement, which is the case for this restaurant I’ve been here twice now, and I didn’t feel I got the full experience the first time for dinner. We were the only table seated, and I felt it was too slow to have a full staff and give us adequate service. Well, it was my second time here and this time for lunch. There was only one other table seated. One Lady was handling everything, besides the cooking. As you can see, I love shrimp, I eat shrimp at almost every restaurant I go. in this case, two of the three plates had rotten old shrimp. It was so bad, that I can smell it, probably from the next table. I ate half of it anyway, and it was so bad that I actually spit out the food back into the plate. Immediately we told the lady, and she said we were wrong, and that the shrimp was fresh without even going to the kitchen to the kitchen and asking. Most restaurants anywhere in the world would say would you like to try something else on the menu or I’m very sorry about that, I will take that off of your bill. This is just common sense in customer service at a restaurant. I will say the ambience here is somewhat nice, but very simple. The dishes came out with superb presentation. This is probably why I ate the shrimp. The prices were expensive and like most Nicaraguan restaurants I had to wave for the waiter anytime I needed her and she was very far away, so sometimes I had to yell for Her just to get some more water It’s really hard to believe a place like this could serve such bad food and have bad customer service. I doubt I will ever be coming back to this place, but if I do, I will edit this review if they make changes. Currently I do not recommend this...

I want to eat there 09/17/23 the food very expensive and in the plate it came want 2 ants and a fly was flying Around my wide if they're feel fancy they need to pay attention to the client I payed 65 not even in usa you pay for thats very ridícules I don't recomend it at all People don't eat there so you don't get scammed food...

Really nice ambiance. We had questions about the menu and our server was really nice and the suggestions she gave were awesome....