We visited Hoven restaurant in hope of getting a decend meal with a great view.
We booked our table several weeks in advance. When we arrived (about 5 minutes before our time of reservation), we were told to wait in the bar while our table was "getting ready". Fair enough.
We went to the bar. There we waited. And waited. 17 minutes past due our actual time of reservarion, I returned to the waiter that sent us to the bar. She had forgot us she admitted, and tried to make a joke and laugh it away. A bit unprofessional. But then again, anyone can make a mistake.
When we finally got to the table, we ordered our drinks. It took about 12 minutes before we got them, which is crazy long just to serve a couple of softdrinks.
Meanwhile waiting for the drinks, I went to get an additional bottle of water. A bottle of water of 0.7 litres costed of 80 kr(!), which is the most ridiculous price I've ever witnessed at any restaurant for a bottle of water! Why did I not just ask for springwater? Well, I did, but they didnt have quality-approved springwater. So we didnt have any choice but to order bottles.
Ironicly, this restaurant serves imported water from the Italian alps, when they have the Olden clacier close by, which you actually can see from the restaurant! (Olden is a compamy that produces water from this clacier). Funny, when its also a restaurant that promotes that they use produce from local cooperatives...
Our meales arrived out on our tables well over 45 minutes after ordering. Only two of us were gives forks and knifes. We naturally though "oh well, she'll return the last set of knife and fork any second", so the two of us started eating meanwhile. A couple of minutes went by before we realized that she wasn't going to bring it. We had to ask another of the waitresses for it. Shockinlgy lack of awareness.
The food wasn't the best either. Average at best. Low below what you would expect from a restaurant of this choice. My burger was a bit dry and tasteless. The steak too. The only meal that was actually was a positive experience was the starter, which was a mushroom soup. That was quite tasy to be fair.
The guests at out neighbourtable was not impressed over the food either, and several of them returned their food because their steak they had ordered was either under- or overcooked.
We didnt order any deserts. No tips were given either, naturally.
All over out visit to Hoven restaurant was a big disappointment. In all fairness, the only thing that saves this place from bottom score was the view. We would definetly not recomment this place to anyone.
Keywords: Poor service Expensive Average...
Read moreThe skylift was an interesting experience. Great height, awesome view from the top. Our second daughter was turning 9 years old so we had called the Hoven restaurant 9 hours earlier to make table reservation for 4 adults and 4 children. We arrived at the restaurant and the waitress who came to take our order was full of attitude. She was impatient to take our orders and wasn’t ready to guide us through the menu. She talked rudely, gave a mannerless stare when asked a question. It was the worst service I had ever experienced in Norway, so horrible that I had to take note of her name. We had expected some candle light or birthday effects on our table, as was usual with other restaurants in Norway when they know it is a customer’s birthday. We had informed them when we made the reservation that it is a birthday family dinner. She acted all ignorant when we asked her. Luckily for us two other amazing waitresses took over our table and gave us proper service; they were attentive and smiled often, they helped us to take family pictures. That lightened up the dinner, even without any birthday effects. The burger was tasty, the pizzas were just okay but the pasta wasn’t tasty. The food may not taste too good but good service would make all...
Read moreThe place is remarkable, the food is amazing (trout and prawns pasta)… but the reason for the 1 star is the “manager” rudeness (they told me he’s the manager) - so my wife was sitting on some random empty table where no “reserved” tag was there just until I get to the front of the queue and show my reservation - I was just in the queue waiting to show the “manager” my reservation email and get seated - a group in front of me in the queue wanted a table - the “manager” took them directly to the table where my wife was and LOUDLY asked her to get up and not to sit anywhere before getting seated by him - from concept-wise, he was right, but from attitude-wise, I was never expecting that we could get humiliated in the crowd from a “manager” who have no manners for his customers at all. 2 other couples got the same loud kicks while I was sitting later. My advice is don’t sit on any table before talking to them - even if no “reserved” tag was there - or else you will get treated like “Beeeeeeeeep”.
Now since everything else was perfect, some might question the 1 star, but it’s all about manners to me. I'd rather have a tough steak with friendly service than a gourmet meal with a...
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