I rarely go to fast food places, but made an exception because I got off work late and only McDonalds was open. In retrospect, I should have gotten a gas station burger instead.
First, some of the staff can barely understand the language, so they put in the wrong order, which I thankfully caught by looking at the receipt before I got my food.
Service was extremely slow even though it was late on a Sunday.
And the place was absolutely filthy. Half of the tables had trash on them and were covered in ketchup stains. The floors were also very dirty with loads of trash on the ground. Clearly no one picks up after themselves, the current generation clearly has another view of the honor system than I do, and the staff doesn't seem interested in cleaning up either.
Since the order took so long to prepare I decided to use the bathroom, which was a big mistake. The stench inside was unbelievable. McDonalds, do clean the place, ever?
And the local youth gangs have apparently turned the place into their own personal club house. There was a gang of them inside, sitting there without eating anything and, shouting, screaming, and being very disruptive. The staff doesn't appear to care either. No wonder this place gets more police callouts than any other restaurant in the city.
The food was also very disappointing, especially considering the price. Next time I get hungry late I'll go to a gas...
Read morehopeless place, we didn't get half of the order almost 200 nok. UPDATE: This McDonald's is probably the worst in Trondheim. Once you couldn't get the whole order you bought when taking food to go. Yesterday at the cash register we were served by a guy who didn't understand a word of English and okay maybe he didn't understand he doesn't have to speak English but why pretend he does? Instead of calling someone who would understand what we asked for he decided to guess what we wanted.. because of him we got a completely different order than we wanted. instead of 2x happy meal we got 2x mcwrap instead of banoffie we got a banana flavored Shake (I won't mention how long we had to wait for the order). when we started eating it turned out that there was no lettuce in the mcwrap.. in both wraps there were literally a few slices of shredded lettuce, the wraps were half empty, we ordered food to eat on the spot but our order was packed for takeaway anyway so we decided not to eat in this restaurant and that was our mistake because we couldn't ask the employees why the mcwrap looks like that. unfortunately this restaurant fails too often when it comes to service and quality of food. If it were possible I would give zero stars because let's say one is...
Read moreThe food is what you'd expect from a fast food resturant and prize wise not the worst, the quality of the food varies very based on who works and time of day.
The service gets a plus since they are open 24/7, they are usually pretty fast with the orders depending on how many customers there are and how many are working at the time of day. They do however tend to mess up orders alot, which happens sometimes, but at this resturant happens quite often.
The atmosphere isn't anything special, it is sometimes pretty dirty if there has been a lot of kids there and it seems they are always understaffed and don't have enough staff to clean up regularly. At night when there is a lot of drunk people the toilets would be wise to stay away from.
It's a Mcdonalds through and through, and it is the only one in the whole city that is open 24/7, it's mediocre at best but since it is easily accessible and the fact that you can grab a bite whenever makes it worth it in the end. The workers definetly deserve some applaud for working there and dealing with...
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