Hyderabad Darbar Restaurant — Restaurant in Larkana Taluka

As a loyal customer, this being my fourth visit to Hyderabad Darbar, I feel obligated to share my recent experience, which was unfortunately far from satisfactory. I hope this detailed feedback serves as constructive criticism, encouraging the management to address these significant issues.

Critical Areas Needing Immediate Attention:

Indoor Climate Control – Unbearably Inadequate: Despite the indoor area being air-conditioned, the cooling was grossly insufficient. With only two 1.5-ton split AC units struggling to cool the entire hall, the environment was uncomfortable, even on a cloudy day following rain. The hall wasn’t hot, but it certainly wasn’t cool or comfortable either. The noisy fans only circulated warm air, adding to the discomfort. Given the high temperatures in Larkana, especially during summer, this issue severely detracts from the dining experience.

Unprofessional Maintenance – Exposed Wiring Everywhere: The indoor hall had loose wiring near almost every table, which looks unprofessional. It was clear that the restaurant originally intended to install wall-mounted fans but left the wiring exposed when they opted for pedestal fans instead. Such oversight is unacceptable in any setting, let alone in a restaurant where customers expect a safe and well-maintained environment.

Severe Hygiene Issues – Unclean Utensils and Pest Problems: The cleanliness standards were shockingly low, failing to meet even basic expectations of cleanliness. The plates & crockery appeared to have been inadequately washed, further eroding confidence in the restaurant’s hygiene practices. When the hand wash liquid in the handwash area is watery, it raises serious concerns about the overall cleanliness and sanitation of the establishment. Most alarmingly, flies were constantly buzzing around our food, making the meal feel unhygienic and extremely uncomfortable. To add to this, a lizard was spotted on the wall, dangerously close to our dining table. This was beyond unacceptable, causing immediate doubt about the overall food hygiene and safety standards of the restaurant.

Unacceptable Service – Indifference and Lack of Professionalism: The service was far from satisfactory. When I brought the issue of the flies to the attention of the waiter, his response was dismissive, showing no concern or initiative to rectify the problem. This indifferent attitude only compounds the discomfort caused by the other issues. Additionally, the strict enforcement of a policy against outside water bottles, especially one intended for my baby, was both unnecessary and offensive. While I understand the desire to promote in-house sales, this could have been handled with much more understanding and professionalism.

Positive Aspects:

Outdoor Ambiance: The outdoor seating area is well-maintained and offers a pleasant dining environment, especially during cooler weather. The ambiance is peaceful and makes for a beautiful dining experience.

Quality of Food: Despite the significant shortcomings in other areas, the food remains a strong point. We ordered Chicken Mandi, Bar B Q Platter, and Chicken Peshawri Karahi, all of which were flavorful and enjoyable. The Karahi was particularly noteworthy. The food quality, while not exceptional, is good enough to be enjoyed.

Conclusion:

The issues highlighted above are not minor inconveniences but significant lapses that severely impacted our dining experience. Customers do not pay for an environment that is uncomfortable, unhygienic, and poorly maintained. When basic hygiene is compromised, it naturally raises doubts about the safety and cleanliness of the food served. I sincerely hope the management takes this feedback seriously and makes the necessary improvements. Addressing these issues is crucial not only for customer satisfaction but also for maintaining the reputation of the restaurant.

I have attached relevant pictures to substantiate my...

“A Culinary Voyage to Larkana’s Heart”

Review: Hyderabad Darbar in Larkana is more than just a restaurant—it’s an odyssey of flavors, a tapestry woven with spices and memories. Allow me to share my gastronomic voyage through this establishment.

Ambiance: As I stepped into the Larkana branch, the aroma of simmering curries enveloped me. The decor, a blend of rustic charm and contemporary elegance, set the stage for what was to come. Tantalizing Tastes: The menu, like a treasure map, led me to culinary gems. The Biryani, fragrant and layered, transported me to the bustling streets of Hyderabad. Each grain of rice whispered secrets of saffron and slow-cooked spices. The Handi, rich and velvety, hugged my taste buds like an old friend. Kebabs and Conversations: The kebabs—oh, the kebabs! Tender morsels of marinated meat, kissed by the tandoor’s flames. As I savored them, I engaged in conversations with fellow diners. The communal spirit, the laughter—it felt like home. Service with a Smile: The staff, attentive and courteous, made me feel like royalty. Their recommendations were spot-on, guiding me toward lesser-known delights. Special shout-out to Mr. Waqas Shah, the general manager, whose warmth and professionalism left an impression. Sweet Endings: Dessert arrived like a sweet epilogue. The Qubani ka Meetha, apricots soaked in sugar syrup, danced on my tongue. And the Double-ka-Meetha, a bread pudding fit for celebrations, sealed the deal. In summary, Hyderabad Darbar isn’t just about food; it’s about stories shared over steaming plates, about flavors that linger long after the last bite. Larkana, consider yourself blessed to have this gem...

Hyderabad Darbar Restaurant

Location Accessibility: ★★★★☆ (4/5) Situated near Palm Residency on Hyderabad Bypass, the restaurant is easy to locate. However, the busy area can lead to traffic delays during peak hours.

Facilities: ★★★★☆ (4/5) Hyderabad Darbar offers spacious halls with capacities ranging from small to large gatherings, making it ideal for weddings, birthdays, and corporate events. Some additional parking spaces would enhance convenience.

Food Quality: ★★★★☆ (4/5) The food is flavorful and authentic, with Sajji and BBQ dishes being customer favorites. Occasionally, consistency in taste could be improved.

Service: ★★★★☆ (4/5) Staff members are courteous and attentive, though service can slow down during busy hours or large events.

Cleanliness: ★★★★★ (5/5) The restaurant is clean and well-maintained, ensuring a comfortable dining experience.

Ambiance: ★★★★☆ (4/5) The decor is elegant with a blend of traditional and modern touches. A little more greenery or artistic decor could make it even more appealing.

Overall Rating: ★★★★☆ (4.2/5) Hyderabad Darbar is a great spot for enjoying desi cuisine and hosting events. With slight improvements in parking and service during peak times, it can provide an even...