Bundu Khan Sweets & Bakers — Restaurant in Sialkot Tehsil

Disappointed with Bundu Khan Bakery Management at Shahab Pura, Sialkot

My recent experience at Bundu Khan Bakery in Shahab Pura, Sialkot left me thoroughly disappointed with their management. From the moment I entered, the atmosphere was chaotic and disorganized. The staff seemed overwhelmed and understaffed, leading to long waits even for simple orders.

Firstly, the cleanliness was subpar. Tables were left dirty, and it took repeated requests to have them cleared. The lack of attention to basic hygiene standards was concerning, especially in a bakery setting.

Secondly, the service was incredibly slow. Despite a moderate crowd, it took an excessively long time for our order to be taken, and even longer for the food to arrive. This delay significantly marred what should have been a pleasant dining experience.

Furthermore, the staff appeared indifferent and unresponsive to customer concerns. Requests for condiments or additional items were met with delays or outright neglect. It felt as though customer satisfaction was not a priority for them.

Additionally, the pricing seemed unjustifiably high given the quality of service and food provided. The portions were small, and the taste was average at best, making it difficult to reconcile the cost with the overall experience. And the mentioned prices varies at the time of bill payments.

Overall, my visit to Bundu Khan Bakery at Shahab Pura, Sialkot was disappointing due to the poor management of the establishment. Improvements in cleanliness, efficiency, staff training, and overall customer service are urgently needed. Until these issues are addressed, I would not recommend this bakery to others seeking a pleasant...

Review: Unprofessional Behavior and Incorrect Tagging by Sweet Brand

Location: FGRG+C2Q, Shahabpura Sialkot, Punjab, Pakistan

I recently had a disappointing experience with Bundu khan that compelled me to share my feedback. During my visit to your store, I encountered significant issues with incorrect tagging and unprofessional behavior from your staff. Firstly, the products in your store were not appropriately tagged with prices, leading to confusion among customers. When I asked for clarification, the staff seemed ill-prepared and unable to provide accurate information. This lack of attention to detail reflects poorly on the brand's commitment to customer service and satisfaction. Furthermore, the demeanor of your staff was quite disappointing. I felt dismissed and disrespected when trying to resolve the confusion caused by the incorrect tags. There was a noticeable lack of empathy and willingness to address my concerns, which is unacceptable in any customer-oriented business. As a loyal customer who values transparency and respectful service, I urge [Sweet Brand] to improve its tagging system and ensure that staff are adequately trained to handle customer inquiries professionally. Customers should not have to endure such inconvenience and discourtesy when patronizing your establishment. I hope my feedback serves as a constructive criticism to help Bundu Khan enhance its customer experience and maintain its reputation as a reputable brand in the market.

Sincerely, Arslan Arif Khan...

Services are nothing and staff inexperienced, they don't know how to deal with customers because of their bad behavior 😕. I recommend you go to other bakeries in Sialkot that have much better staff, service, and...