Jollibee - Sum-ag — Restaurant in Bacolod

I wanted to book a jollibee party but then I was informed to come back the next day. I suggest that you should put someone in-charge for booking a jollibee party because you will lose customer with that answer. It's like no one doesn't want to entertain as they are busy. And also for the meals, it is written on the brochure that can do a DIY if will reach 6k for solo orders. I would like to do that but then I was informed that their minimum is 10k. IT'S FALSE ADVERTISING. And the crew is like in a hurry while I'm still choosing what I like and want for the menu. Keep advising me to come back if I haven't decided yet. They should be trained again for how to do a good "customer service" as well as...

This jolibee branch has the worst customer service ever crew are not friendly and last Sunday Aug 11 we order food and then after 35mins i came to the counter to follow up only to know that our order is not yet ready coz according to the manager they have no copy of my receipt and it is no where to be found and it might na hindi daw lumabas sa printer when i saw it my two eyes if I didn’t go to follow up for my order i would never know and we might keep waiting for nothing my son that time is very hungry and dis appointed since he wants to eat na at that moment. This is not obly happened once but this was the second time I experienced it in this branch. Hope they can improve there...

We ordered around 09:22pm based on our receipt...the cashier said 20 minutes...but our meal served around 09:58pm...our softdrinks is runny and taste different because of the time and amount of ice even we clearly said that all serve at the same time so the softdrinks won't taste different but it's useless, they served the softdrinks first...then i told to the manager or supervisor but she did'nt react...and the word she said only is 36 minutes...then, no reaction or...