Cafe de Apati — Restaurant in Baliwag

Pros: place is accessible and has parking spaces there are function halls and the biggest can accomodate upto 200 pax if chairs only (according to them) they are offering the place for rent and can also serve meals they granted our request to have the meals on a bento style since we dont have tables.

Cons: admin/manager is not that accomodating to their client. We are not that satisfied on how the manager/admin assisted us on our event. It felt like they are not acknowledging our requests, instead they are pushing us to just accept the set up of the place instead of making efforts to compromise. As part of the events team, we had to make preparations before the date and we wanted to make sure that everything is smooth and prepared from the event schedule to the set up. We noticed some leaks caused by the rain, some parts of the floor were not yet done, we also had a request to use the back entrance since the entrance is also beside the stage and when we asked about it, the manager was already defensive and blocking our inquiries. they are not open to criticisms based on how they reacted when one of our members gave a negative review on their service. The manager confronted us in the middle of the mass and another staff also confronted us repeatedly from the mass and also at the end which felt uncomfortable on our end. He was asking who is that person who posted the review to confront him, insisted to have a public apology instead of hearing why did he had such review. It is very unprofessional because we are in the middle of the program and there are also some attendees who are witnessing how their staff is confronting us (not in a calm manner)

Over all, we are not satisfied because at the end they are making us feel guilty on the service that they offered even though we are also paying for that. They mentioned that they gave us discounts but it doesn't mean that we are ungrateful for it. We are just not satisfied on how the manager handled us (which should be professionally and accomodating on our inquiries) but their staff made it look like we are causing their business to be closed. It would be better if you will listen to the feedbacks of your customers so that you will be guided on what you should improve on your service and not confront those who left a bad review. If the customer is satisfied, they will give a good review. if not, they will definitely leave a...

The place is alright. Plenty of event areas to choose from for rentals. However, food options are quite limited and some are not cooked really well sometimes too dry or too hard. The place could be better with a good interior design especially on their KTV rooms. The events place is too hot and when it rains, the ceiling leaks causing puddles all over the tiled floor which may cause accidents.

It was just embarassing that on one event I attended, their staff is causing a ruckus over a customer that gave a bad review in the middle of the event. This harassment goes on until the event ended. I hope they improve their service to get good ratings than arguing with customers that have negative feedback. I also hope they apologize to the event organizers instead of asking for apology from the organizers for the bad review. Customer service needs huge improvement for an events place that is...

A dinner buffet for just 200php? Ang mura na nun! Food is surprisingly decent to even generous: from appetizer soup, main dish (mostly pork and veggies, they just didn't have any seafood during our visit), and choices of dessert. For personal comparison, yung buffet quality nila is like 400-500php pag QC/MNL areas. They even had a band who played during our stay. 🙂 Cozy and spacious yung area which I think was originally a house that had been converted into a commercial lot. 🙂 Deserves a...