The manager of this branch is very rude. If I am not mistaken Justin yung name or not sure. When I called today just to ask if they receive my order, the manager immediately advised, "ano po ba name nyo?" With somehow sarcastic tone then informed me "Cainta branch po Kasi to eh".
In the first place, I know that this is Cainta branch and that's the reason I'm calling. Also this is the phone number listed on the website as well on the email I received sa confirmation order. I just called to ask if they receive my order and this manager kept on repeating, "patient Lang po talaga marami po kasi umorder". In the first place, ngaask Lang ako and gusto ko Lang malaman if nasaknila na order ko but I was triggered when this manager kept on saying, sa online nalang po kayo mgfollowup or contact, eh eto nga yung number na nakaindicate email and he even said na "pwede naman daw ako rumekta ng order sknila". Then He even asked me San ako ngorder, sabe ko online. The reason he is asking because he is not listening to what I've already inform him and keep on cutting me off and he is saying sorry then laughing. Very rude and unprofessional.
I've been a customer of this branch since then pero first time ko ma encounter tong manager na to. All of your staff are great except Yung manager sa branch nayan.
I've called in again to provide this feedback and good thing ung sumagot na is ung staff na super nice and such.
Hopefully, you can check your...
Read moreThe manager occupied the long table (can be occupied for 3 to 4 heads) as 3 of us entered. The restaurant only had the small couples tables available left as another single customer was occupying the other long table (meant for 3-4 heads). The manager on his phone, not even looking busy. He saw us lifting and relocating tables to connect for us to dine but still didnt move, offer help, nor stand up and sat slouching still. Thankfully their pregnant colleague comes and helps us transfer the tables and chairs with us. Very disappointed with their manager's service. Not even a smile upon...
Read moreMost pitiiful experience for a senior like me! Ordered for pick up while having nails done at a shop above them. Told not ready when I came to pick it up, 40 minutes from order time on receipt! 10 more minutes, I was told, which became 20 minutes Only to find out my order was sitting in one corner all along! NOT ONE of the 5 staff yapping knew what was what! Horrible! Angel's should look into this branch! I was told by the tricycle driver many customers have complained and hate that branch! Some just left their orders, they were...
Read more