Bigg's Pili — Restaurant in Camarines Sur

A Frustrating Dining Experience: Offline Cashless Payments and No Alternatives

My recent visit to Bigg's left me utterly disappointed, and the primary reason for my frustration was their outdated approach to cashless payments, compounded by the complete lack of alternatives considering GCash should be easily set up for payments.

To begin with, the restaurant's insistence on relying solely on cash payments was a major inconvenience. Before they took my order, I was informed that their card machines were offline, leaving no option for electronic payment. In an age where we depend on technology for nearly every aspect of our lives, being unable to pay with a credit or debit card was not just inconvenient but utterly baffling. It's 2023, and businesses should be prepared to handle electronic transactions, especially in a world where connectivity issues can occur.

Moreover, the absence of any alternative payment methods was truly aggravating. Many other restaurants faced with technical difficulties would offer solutions like accepting mobile payment apps (Gcash) or online bank transfers. In this case, Bigg's Pili had none of these alternatives in place. The lack of flexibility displayed a shocking disregard for their customers' convenience and an utter failure to adapt to the realities of the modern world.

In conclusion, my visit to Bigg's was marred by their offline cashless payment system and the absence of any alternative payment options. Though they have good food, it left me feeling irritated, inconvenienced, and concerned about the lack of modernity and customer-centric thinking within the establishment. In an era where convenience, adaptability, and security are paramount, it's bewildering that a restaurant would not have backup plans in place to ensure a seamless dining experience for its customers. I would strongly caution potential diners to be aware of these limitations before choosing to dine at this...

If you're in Pili, Camarines Sur, and looking for a great dining experience, then BIGGS Diner is definitely worth checking out. From their excellent service to their fast serving of food, they have everything you need for a fantastic meal.

One of the standout features of BIGGS Diner is their exceptional service. Their staff members are friendly, attentive, and always ready to help with anything you need. They go above and beyond to make sure you have a great dining experience, and their dedication to customer satisfaction is truly impressive.

Another great aspect of BIGGS Diner is their fast serving of food. Whether you're in a hurry or just hungry, you won't have to wait long to enjoy their delicious food. The kitchen is efficient and the servers are quick to bring out your order.

The ambiance of BIGGS Diner is also worth mentioning. The restaurant has a warm and inviting atmosphere, with comfortable seating and tasteful decor. Whether you're dining alone or with friends and family, you're sure to feel right at home.

Overall, BIGGS Diner is a fantastic restaurant that offers exceptional service, fast serving of food, great ambiance, and good parking space. If you're in the area, be sure to check it out and see for yourself why it's such a popular spot for locals and...

Food and atmosphere are great EXCEPT FOR THE SERVICE... I'm only giving them 2 stars. The place is not good for birthdays and gatherings. Staffs and managers on duty were busy on the kitchen and entertaining other customers. Held my son's 2nd birthday here and were not treated fairly although we booked half of the restaurant to accommodate 45 persons. Sound system was not prepared ahead of time. Speaker keeps disconnecting and we had to have replace the mic batteries just to get it working! 🤨 Manager on duty didn't care how are we doing inside the hall nor talk to us if we need anything else. 🤐 They didn't even contact us a day before like what they promised to clarify and confirm everything before the event though we booked almost 2 months before the gathering. When we called them out regarding our concerns, that's the time we got their attention. Still not happy though. Not recommending this place for gatherings or...