Jollibee — Restaurant in Luzon

Dissapointing and frustrating. Ordered takeout, but had a really disappointing experience. Firstly, we ordered food with a senior citizen presenting IDs, but discount wasn't given, currently trying to file a DSWD complaint against this establishment. Secondly, people behind us were prioritized, ending with us not getting the orders we initially ordered. Our orders were only prepared when I asked for an update, which was around 15 minutes later, wherein the people behind us on the line got their orders first. (Our order wasn't huge, compared to the people behind us, it included 4 meals, and 2 side snacks only.) And to top it all off, no service recovery efforts were made, disappointing and probably one of the worst...

5x visit no avaialble thigh and leg part of chicken they will insist breast or wings... just disappointed... we went to another branch in santiago and we were glad they have available...

Compared to other branches, this is the worst. Cola is stale, waiting time is long for non chicken orders. Even their signature spaghetti is bland. Never had this experience in...