Jollibee Drive Thru Oroquieta — Restaurant in Misamis Occidental

Date: MARCH 26, 2025 Time: 12:10am Miss Joan, the server of Oroquieta Jollibee drive-thru branch, we ordered regular orders, and at the point that we were going to pick up our orders, we were suddenly told that there was an extra fee for the cups, which we were not told about when we were at the counter, and when I asked in a calm voice, "Why have we been charged for the cup that we didn't order?" they said many reasons in a rude way: "because she's not the one who receives our orders," "because the counter will get short," or "because it was miscalculated." I have no problem paying extra for the cups; my problem is how they handle us because we dress like just normal people; the service we get is so unacceptable. The worst part is we didn't receive any receipt for our orders, and we didn't receive any apologies. By the law even in the smallest bill you need to provide some receipt "Section 237 of the Tax Code. " All i want to implement here is to fix your attitudes and face your customers in a...

okay let me explain, what; I witness you arrive in there parking lot. little children come up to your car window asking for money. some even sing Christmas songs. meanwhile there a man sitting on a plastic chair by a door " not Jollibee employee" telling the children were to go. when someone gives money the child give to the man sitting bon the plastic chair. the turns and gives the security guard by the door 50percent of the money and turn and give 25 percentage to the male Jollibee manager. I witness this happened 3 times while I was waiting for my order. pur corruption. wish upper management or corporate come to investigate this. not my order was not cooked well bleeding chicken. thanks for...

SUPER CROWDEDDD huhuhu I dont know if this is the only branch around oroquita but yeah super duper crowded. We waited for about two to five minutes to have a table and chair to sit in. People were waiting next to me while we were eating our meal and it's kinda pressuring us to finish our meal. Staffs were a bit snobbish. Isog pa jud kaayo ang mga costumer nga auntie kay ilaa lage daw ang space🤣 Also, staffs gave us an incomplete cutlery, spag kay gamay rag sauce🥲 This is only an honest review ha this is not to grow hate sa branch pero unta e expand ang space kay samok...