Jollibee — Restaurant in Nueva Ecija

Every time we order here, even after specifying our preferences, the staff at the counter agree but seem reluctant. & when we receive our order, it’s often the complete opposite of what we requested. The most recent one was when we ordered an 8pc chicken bucket and asked for mostly thigh parts. We were told they could only provide assorted pieces, so we specifically requested NO breast parts. BUT, when we got home and opened the container, there were no thigh pieces AT ALL—just breast pieces, hidden at the bottom.

It was really disappointing. We usually love Jollibee, but this branch is an exception. 🥲 The service isn’t warm, and attention to customer requests is...

The cashier’s attitude was terrible. I asked to have my iced latte transferred to a takeout cup, would’ve taken a second, but instead she just slammed the cup on the counter and didn’t do it. I had to ask another crew for the cup so I can do it myself, and when the other crew asked why, the cashier replied with “itatake out na lang daw nya” in a condescending tone. Very unprofessional, especially when there wasn’t even a long line.

I’m a customer service representative too, but the difference is I don’t get pissed at my customers when they simply ask me to do my job. Kindness doesn’t cost...

Every time I order joll.using grab the fries totally not nice ,,hello joll the taste of it is really different, is it leftover then you just make it hot for us who order take out? Please check it properly I once tried only because my granddaughter always eat it she don't know about the taste...