inappropriate behavior from crew members directly affects the customer experience. Angel's Burger, known for its quick service and affordable food, thrives on its relationship with its customer base. Whether the crew fails to maintain cleanliness, exhibits rudeness, or shows a lack of courtesy, it creates an uncomfortable environment for customers. Fast food chains rely heavily on repeat customers, and poor service is one of the most common reasons patrons choose not to return. For instance, customers encountering disorganized service, impolite staff, or unsanitary food handling would likely spread negative word-of-mouth, impacting sales and...
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