Kuya J Restaurant - Robinsons Galleria South — Restaurant in San Pedro

Food - took forever to arrive despite of multiple follow ups. People around us kept on asking the staffs but staffs were just laughing about it. Take note that the restaurant is not busy at all. We dined after 1:15 in the afternoon. First dish arrived after 40min.

Service - everyone seems annoyed and being forced to work here. No smile, no empathy and worst, no customer service skills at all. They were all happy chatting to one another, but when dealing with guests, they don’t care.

My family has been a loyal guests of Kuya J - except for this branch. I hope you guys can train your people, at...

We had awful experience in kuya j. Robinson galleria south.we had lunch with my family to celebrate my daughter graduation Atmosphere was very hot no aircon at all... Service was very poor, server don't allow to used discount card like pwd and seniors discount, food took almost 1 hour to cook and food was salty and oily.and they also trying to hold our dessert because they said we already avail the graduation promotion of free halo halo for a the newly graduate. Hope this rating reach the attention to kuya j head office to improved...

The ambiance and quality of the food at Kuya J in Robinsons Galleria San Pedro, were satisfactory, meeting our expectations. However, our overall experience was negatively affected by the attitude of the employees, particularly the female staff. They came across as rude and unwelcoming, which diminished the enjoyment of my visit. This highlighted the need for proper customer service training to ensure that all customers feel valued and respected. A more hospitable approach from the staff would greatly enhance the...