McDonald's San Miguel Sto Tomas Batangas — Restaurant in Santo Tomas

By far the worst Mcdonalds Franchise I've ever been to. We've been on Drive Thru we waited 2 hrs just to get our order and wait another hour because they gave the wrong order(meal). But we still give it multiple chances, we also tried Dine-In but far much worse, no systemize giving of order , not following the number/sequence to when you order and not apologetic when they get your order wrong. Regardless, we still gave it another chance because maybe we think that the time of the day may vary, we tried ordering at a reasonable hour of the day , during Morning and afternoon but as expected same thing happened, worst crew, not cleaning table after someone left, no response from the crew you called to clean the table, wrong order was always handed out to you, irresponsible management, too much time taking and making order, cold food serve wether dine-in or drive thru, there's always no crew to respond when you needed and no crew has ever greeted nicely to the customer. The crew won't make your order unless you followed it up multiple times on...

The place is hot. And worse, bad service. Ordered 1-pc chicken and a 2-pc for dine-in at 11:54 AM. At 12:20 PM our order is still not delivered to our table. We also checked at the screen if our number is there, but it never appeared. We checked at the counter, we asked if our order is already available. Turned out, it was seating at the counter for minutes already. Our chicken were already cold. Why give us the option of waiting at the table if you're not going to serve it? Why our number did not even appear at the screen to tell us our order is ready? Waste of time, fast food that is not served fast. 25 minutes?! Poor service. Will...

Ooookeeeeyyy… so this is a new store in the area with still paint fresh aroma, along the south pan-philippine hiway; with the kiosk (is it that thing called? :DD) ordering system thing before u head to the counter; everything interior is still nicely set up and comfy; parking is quite spacious for cars and bikes; its 24 hrs open so it’s a good pit for those in the long hauls and road trips to relax the tired feet and leg muscles; its within the kinda busy community area though, so expect it to be crowded on certain hours on daytime and weekends; and oh, it got 2 lane drive thru too; staff seems to be still on the learning side...