We recently visited Monstera Cafe, and it easily became one of our new favorite spots. The cafe has a cozy, plant-filled ambiance that immediately sets a relaxing tone. warm lighting, and earthy interiors, it feels like a peaceful escape right in the city.
We ordered a Spanish Latte, which was smooth, rich, and perfectly balanced—not too sweet, just how we like it. The Lemon-Raspberry Cooler was light and refreshing, with a great balance of citrus and berry—perfect for a hot day. For snacks, the Onion Rings were crispy and well-seasoned, served hot and not too greasy.
For mains, the Tapang Taal was flavorful and tender, served with garlic rice and egg—comfort food done right. The standout dish, though, was the Beef Burger Steak. The patty was juicy and well-seasoned, and the mushroom gravy complemented it beautifully. Portions were generous and satisfying. Of course, let’s not forget about the Puto Bumbong. So tasty.
Service was warm and friendly. Staff checked in on us just the right amount—attentive but not intrusive. The place was clean, the music mellow, and the overall vibe perfect for a laid-back meal or catching up with friends.
Monstera Cafe isn’t just about aesthetics—it delivers on flavor and experience too. Whether you’re a coffee lover or just looking for a cozy spot to enjoy good food, this place is definitely worth a visit....
Read morePOOR CUSTOMER SERVICE
Huwag kayong pupunta dito kung dalawa lang kayo at peak hours kasi papaalisin kayo sa table kahit nauna kayong dumating sa ibang customers.
We arrived around 6pm. Madaming tao at halos wala ng pwesto. . May kasunod kaming group (9 guests). Bago pa sila dumating nakaupo na kami sa nag-iisang table na available. Lumapit lang ako sa counter to check anong cake ang available pagbalik ko yung huabnd ko nakatayo na. Pinaalis daw sya nung may-ari yata (kasi sya lang di naka uniform. Naka white shirt at blue shorts sya today) kasi nakareserve daw yung table namin.
Walang nakalagay na "reserved" sign sa table. Hinahanapan sila ng table nung isang staff at narinig kong tinanong kung ilan sila. Obvious naman na wala silang reservation at hindi rin kami nilapitan nung staff para sabihin may nauna sa table namin. Di rin naman pwedeng sabihin na for large group yung table kasi yung kaparehong table sa harap at left side parehong 2 lang ang customers na nakaupo. Nung pinaalis kami sa table wala silang inoffer na ibang pwesto/table. Nataon lang din na di pa kami nakakaorder kasi wala sa menu nila kung anong cake ang available kanina. Otherwise, baka kahit gusto namin magdine-in malamang pwersahin nila kaming i-take out na lang ang order namin. Parang kung paano lang nila kami tinaboy kasi dalawa lang kami at 9 yung isang group na walang table.
Sayang ang effort sa pagpunta. Napakatraffic pa naman tapos yung dinatnan namin na customer service nakakadismaya.
Monstera Cafe PH my mission is to glorify God by speaking the truth about my experience. No make up stories, no added dramas.
Monstera Cafe PH full capacity, short staffed, small business, high volume of customer... These are not my issues/concerns. Hindi ito ang 1st time na nakapunta ako sa isang lugar, restaurants, cafe kahit karinderya pa na nagkakaubusan ng table, puno, at kulang ng tao, isama mo pa yung halos lahat sa menu na gusto ko itry ay hindi na available. I am not an inconsiderate customer. I can wait patiently for my turn. Kaya ko mag-antay kahit gutumin if I decided to stay despite of waiting time.
But the situation yesterday was different. We were already seated and ready to order when one of you booted us para "pagbigyan ung ibang customers". Yung customers na mas malaking group kesa sa amin ng husband ko. Kahit na nauna kami, pinaalis nyo kami kasi sabi mo nga gusto nyong pagbigyan yung ibang customers since karamihan ng businesses ay sarado at naghahanap ng mapupuntahana. That part of your explanation only proves my point. Your customer service applies only to selective customers.
If the table was reserved tulad ng sabi nyo.. bakit tsaka nyo lang sinet up at dinuktungan ng additional table para magkasya ang 9 na tao after nyo paalisin yung husband ko? Matagal-tagal na kaming nakaupo doon and almost ready to oder nung tinaboy nyo kami. Yes, that's how we felt - tinaboy. Bakit walang nagbabantay isa sa inyo bago pumasok to advise if may waiting time na ba? If short staffed kayo, bakit 2 pa kayong namulot ng basura? Sana yung babaeng nakaitim na pants at t-shirt na nakapwesto sa entrance sa pagkababa ng hagdan (na may hawak ng stick para tusukin yung mga dahon at kalat) ang naglilista ng nadating na customers para maayos ang pila. That would make more sense kesa short staffed na nga kayo tapos dalawa pa kayong numumulot ng basura. What difference will it make if nakausap mo ako kahapon kung di ka nagpupulot ng basura? The quality of your service should be seamless regardless if I am talking to the owner, manager or any of your staff. Stop making excuses for your short comings. Apologizing will never make up for how you treated us. Learn from your mistake instead of using "small business", "short staffed", etc. as an excuse. Being a small business is not a permit to underperform. Can't use it as scapegoat. I expect good customer service from small or huge business group.
I'll rest my case here. I am decided not to return and spread to everyone my experience to keep you on your toes and bring...
Read moreOne of the best places here in Silang to go to if you’re looking for specialty coffee. They sell really nice beans if you want to drink their coffee at home.
The food is really nice. Pretty generous serving. Don’t get me started with their desserts. It’s best to partner them with their specialty coffee. Must-try: the dark chocolate cake. It’s pretty rare to find a cafe here in Silang with good affogato, and man, they did not disappoint.
If you’re not a coffee drinker, they have frappes and juices, HOWEVER, I really recommend you try out their specialty coffee.
The staff and the owner are really nice. You can tell that they are passionate with coffee and with what they do.
Although the drive to the resto is a little bumpy, they do have a lot of parking space and they are dog friendly
I’m not gonna lie, first time I searched Google Maps to recommend me a cafe, I had doubts when I read Monstera Cafe’s name, just because most specialty coffee shops has those ‘hipster’ names now, and dont get me wrong, I thought it’s gonna be one of those cringy, instagrammable place you visit, but man I was sooooooo wrong!
Will definitely go back here to make sure we finish their whole menu and to buy more beans.
Do visit the place if you’re on your way up to Tagaytay or going...
Read more