Jollibee SM City Sorsogon — Restaurant in Sorsogon

Jollibee SM City Sorsogon offers the familiar taste of Filipino fast-food favorites like Chickenjoy and Jolly Spaghetti, making it a convenient stop for shoppers and families. Located within the mall, it provides easy access for those looking to grab a quick meal during their shopping trips. The menu includes popular items such as Chickenjoy, Burger Steak, Yum, Jolly Spaghetti, Palabok, breakfast meals, Jolly Crispy Fries, sundaes, and Peach Mango Pie.

However, customer experiences at this branch have been mixed. Some patrons have reported issues with service efficiency, including long wait times and order inaccuracies. For instance, a reviewer noted waiting over half an hour for their order, only to find it had been sitting on the counter unnoticed. Others mentioned missing items like gravy or utensils in their takeout orders. Despite these concerns, the food quality remains consistent with Jollibee's standards, and many customers still enjoy their meals. To enhance your dining experience, consider visiting during off-peak hours or opting for takeout to avoid...

My boyfriend and I just ate there tonight November 6,2024. We waited for over half an hour, nobody informed us about the waiting time of the spicy chicken until I go to the counter to ask why is our order taking too long to be prepared. The girl on the counter told us to wait for 10 mins so we waited, 15 mins have passed our order has still no progress. My 3rd time going to the counter asking where's our order and they've just realized our order is already prepared. The mixed up the chicken I've said to takes out and forgot to put gravy on it so I go to the counter AGAIN. I slightly didn't enjoy the chicken coz It's cold already, basically our order been sitting on the counter for almost 10 mins or so . I'M REALLY DISAPPOINTED WITH THE SERVICE this is not the 1st time it...

Food tastes good as always but Very slow serving time.

This is during 12PM on a Saturday. We waited for an hour for our order. How ridiculous. We had to follow up our order.

Staff are not acommodating. They have very poor management, turns out our order weren't punched in until the time had to follow up.

This Jollibee branch is still not accustomed to a fast food environment.

There are very little amount of seats considering the amount of people going here everyday.

If you want eat here, don't come...