Jollibee Diversion Tagum — Restaurant in Tagum

This is by far the WORST Jollibee Branch I have ever been to. During their opening we waited for an hour for our orders to be served. When we received it, it was a mess there was a lot of lacking. But we consider it as their first time it was okay. The second time we ordered from them, via Drive Thru ordered for a Tuna Pie the staff said we just have to wait for 5 minutes at the waiting area but we received it after 30 minutes under the heat of the sun at their waiting area. Recently, for the 3rd time we ordered 2 C1 and 1 C3 all in request for DRUMSTICK. The first staff member at the receiving order said "I repeat your order Ma'am etc." She got it right, then we proceeded to the next window at the Cashier another staff member repeated our order yes ALL IN DRUMSTICK, finally at the final window for the releasing of orders, the male staff again repeated the order yes another correct, the I said to him to DO NOT INCLUDE UTENSILS and he said "Copy Maam" and he also said we have to wait for awhile at the waiting area of the parking lot. We waited for about 15 to 20 minutes. Then finally our orders arrived, excitedly I got it and we went straight home because I'm starving! Sadly, when I opened our orders, there were UTENSILS included! The WORST part is there was NO DRUMSTICK IN ALL OUR orders! not even one!!😡 Really??? What for ang "I repeat your order...

This is the worst jollibee I've ever experience, I know why the foods took so long because of the manager, I hear the voice of the manager shouting to their crews, is that a good service? Who the heck can make a food fast while the manager at you right?! no one right?! I know the crew can make a food fast if he/she is happy to that job, IF there is no toxic managers! I feel sad to that crew, I know you make my food well and I appreciate it!

PS to managers of this store: PLEASE DO YOUR WORK AS PROFESSIONALS, NOT TOXICITY! YOU ARE THE LEADERS OF THE STORE SO LEAD YOUR CREW PROPERLY SO THEY CAN MAKE...

It's my first time to avail and to dine on this branch with my tita my first concern ordering regarding on chicken I order spicy which is they don't have available so they just give me normal, When we have our order and we start eating after that when I'm done eating I found a small tiny hair in my burger mushroom sauce and the taste of chicken taste like use coconut oil for how many times.. 😅 I don't taste the juicyness of the chicken, 👎👎💔 the money we paid is not worth it and no proper hygiene Please jollebee take...