Reem Al Bawadi — Restaurant in Doha

Everything was excellent until I found a hair in my dessert. When I noticed it, I immediately informed the waiter, who promptly took it back to the kitchen. Shortly after, the manager came over, and I expected some form of compensation for the issue. However, none was offered until I specifically demanded it. The manager’s attitude was disappointing, he seemed indifferent and didn’t take the matter seriously, which was frustrating and disheartening. We had to explain to him how significant the issue was, as his response didn’t reflect the level of professionalism we expected. I believe your staff could benefit from better training on how to handle such incidents with empathy and professionalism. For example, the waiter or manager could have immediately apologized, acknowledged the seriousness of the issue, and reassured us that it would be addressed promptly. A proactive gesture, like offering a small compensation without having to request it, would go a long way in showing your commitment to customer satisfaction. I hope...

Hi, there! We went to Reem cuz of b-day of my mom. 19.05.2023. Salad: Reem El Bawadi salad- amazing, I love it!!! We ordered also Lamb mansaf- meet was tender, soft and delicious. And fried shrimp. We didn't expect tht the portion will be a huge. It was tasty😋 Also order delivered rapidly. But I would like to highlight perfect service. Guys were amazing. Specially Iskander. He organized everything, accommodated in all. Most nice happened: all guys came with a cake and they re singing to my mom!!! It was unforgettable!!! We can't forget this warm hospitality. Guys, you made our day!!! At the end cherry maraschino on the cake was a national Kazakh song, which Iskander put for us with pleasure. I love Reem, Specially in tawar mall before, but on this day they just took my heart!!! Hello from Kazakhstan🇰🇿🇰🇿🇰🇿❤️❤️❤️ Highly recommend...

I had the great Displeasure of having my dinner meal delivered from Reem Al Bawadi last night; Fetteh, Lebanese Kafta and Umm Ali. First of all, the Kafta item DETAIL and picture shows 5 skewers; however, only 4 were delivered in each plate. So it was not a mistake in one plate; it was a deliberate action. The Fetteh was dry, mainly toasted bread and very little hummus and no pomegranate. The worst was yet to come in Umm Ali! It had the texture of porridge; no distinguishable bread chunks; a plain sugary substance. It would not remotely be considered, even by any tea stall standards, an Umm Ali! If all of this does not thwart you, be aware that an extremely hot dish like Umm Ali should be delivered in aluminum rather than plastic containers.

Reem Al Bawadi is definitely off my list and should be...